Client Onboarding Specialist

A company is looking for a Client Onboarding Specialist to enhance the onboarding experience for clients.

Key Responsibilities

Implement and manage a dynamic client onboarding program and training curriculum

Provide customized training sessions and ongoing updates to clients on their onboarding progress

Complete technical implementation of products in client systems and troubleshoot any issues

Required Qualifications

2-4 years of experience managing customer accounts or directly interacting with customers

Strong experience with Salesforce is required; certifications preferred

Strong analytical and problem-solving skills

Ability to work independently and manage multiple projects simultaneously

Foreign language fluency and / or experience in nonprofit and international development is a bonus