About Us
Since our first route in 1914, Greyhound has become a leading transportation company with the largest intercity bus service throughout North America.
With operations throughout the U.S., Canada, and Mexico, and as a subsidiary of Flix North America since 2021, we continue to grow and transform our business and are committed to providing exceptional service to our clients.
Join us as we carry on the tradition of taking people on a journey!
The Role
The Shop Sales Agent assists in various functions throughout the shop (aka terminal); including customer service, cash management, baggage duties, presentation and cleanliness of the terminal and buses, and overall customer experience from beginning to end.
Responsibilities :
- Directing customers throughout their time at the shop, assisting with correct loading areas, trip connections, etc.
- Provides schedule, routing, transfer, and current fare information to customers.
- Updates travel documents, schedule monitors, information boards, etc.; including PA system announcements.
- Runs ticket transactions with customers as well as baggage support; including service calls and phone sales, loading / unloading baggage, etc.
- Responsible for shipping duties; including calculating shipping costs, forwarding / receiving shipments, package / baggage tracking, etc.
- Assists with required shop reporting and documentation; including bus bills, inventory, End-of-Shift reports, bus servicing records, etc.
- Scheduling and coordinating bus fuelings, cleanings, fuel and lavatory dumps, etc.
- Assists with overall shop presentation, including monitoring cleanliness, lost and found items, etc.
Qualifications
- 1+ year of customer service experience preferred
- Cash handling experience
- Ability to handle packages and bags weighing up to 100 lbs
- Good problem solving and decision-making ability
- Strong communication skills
- Spanish fluency a plus
We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply!
Benefits
We value the people who drive our success. Greyhound Lines offers a variety of different benefits :
- Vacation
- Company paid life insurance
- Uniforms
- Educational assistance
- School Scholarships for Children
- Free travel plan / bus pass
- Bonuses
- Bereavement pay
- Fuel / Transportation allowance
- Other benefits
Customer Service Agent
Ready to elevate your customer service game? At SIXT, you’ll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Our mobility platform ONE combi...
Customer Service Agent
Excellent customer service skills and a positive attitude are required. Excellent communication and excellent customer service skills required. This position requires direct contact with customers at the ticket counter. ...
Customer Service Representative - State Farm Agent Team Member
Your attention to detail, customer service skills, and desire to help people make you an ideal fit. Previous customer service experience preferred. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the communit...
Customer Service Representative Agent Work From Home - Remote Online Panelists
No customer service representative agent experience needed. Customer Service Representative Agent Work From Home - Remote Online Panelists. Customer service representative agent experience is not necessary. If you are a customer service representative agent or someone just looking for a flexible par...
Customer Service Agent- Salem, MA
Join Now and select the Customer Service Remote Job Bank Registry to get connected to our remote customer service job positions. This is a remote, independent contractor role that provides personalized customer service through phone, email and/or live chat support. Providing top-notch customer servi...
Customer Service Agent for Large Insurance Company ($19/hr)
Customer Service Agent for Large InsuranceCompany ($19/hr). We areseeking a Customer Service Agent to join our team, supporting providers such asdoctors and hospitals. There are no costs for candidates utilizingour services as our clients pay for all related hiring fees. ...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Customer Service Representative - State Farm Agent Team Member
Your attention to detail, customer service skills, and desire to help people make you an ideal fit. Previous customer service experience preferred. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the communit...
Customer Service Agent for Large Insurance Company ($19/hr)
Customer Service Agent for Large InsuranceCompany ($19/hr). We areseeking a Customer Service Agent to join our team, supporting providers such asdoctors and hospitals. ...
Shuttle Bus Customer Service Agent- Boston Logan International Airport (BOS)
Our Shuttle Bus Customer Service Agent plays a vital role in providing exceptional service to passengers and visitors at the airport. The Shuttle Customer Service Agent must also provide assistance with luggage and answer any passenger queries regarding airport facilities and services. WHAT IT’S LIK...