We take pride in delivering top-notch products and services to our clients, and our customer service team is at the heart of it all.
We're on the lookout for passionate individuals to join our remote customer service team and be a part of our continued success.
Job Description :
As a Work From Home Customer Service Representative, you'll be the voice of Connexzia, providing exceptional support to our valued customers.
Your role will involve resolving inquiries, ensuring customer satisfaction, and having the flexibility to create your own work schedule.
Key Responsibilities :
- Deliver outstanding customer support via phone, email, chat, and more.
- Solve customer inquiries and escalate complex cases when necessary.
- Develop expertise in our products and services to assist customers effectively.
- Maintain accurate records of customer interactions in our CRM system.
- Provide basic technical support and troubleshooting guidance.
- Educate customers on product features, benefits, and usage.
- Collaborate with your team to ensure a seamless customer experience.
- Adhere to company policies, procedures, and quality standards.
- Enjoy the freedom to create your own work schedule.
Qualifications :
- High school diploma or equivalent; some college education preferred.
- Previous customer service experience is a plus.
- Strong communication and problem-solving skills.
- Ability to work independently in a remote setting.
- Proficiency with computer systems and software applications.
- Familiarity with CRM systems is advantageous.
- A passion for helping others and a customer-centric mindset.
- Reliable high-speed internet access and a suitable home office setup.
Benefits :
- Competitive compensation as a 1099 Contractor (Hourly + Incentives)
- Flexibility to create your own work schedule.
- Comprehensive training program for your success.
- Opportunities for professional growth and development.
Connexzia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Work From Home Equity/Option Trader
Join our community of seasoned traders, and benefit from ongoing coaching, educational courses, and regular meetings. ...
Customer Service / Benefits Specialist (Work from Home)
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Remote position (Work from home). Previous experience in customer service or sales is a plus. We're seeking someone who is great with people, building relationships, and putting customers first...
Customer Service Sales - Work From Home - Bothell, WA
Overview: We are a rapidly growing company actively searching for dedicated and driven individuals from across North America & Canada to join us as life insurance benefits advisors in providing outstanding customer service and support to our client base. What We Offer: Remote, work from h...
Customer Service Representative
A Successful FASTSIGNS Customer Service Representative Will:. Ideal Qualifications for FASTSIGNS Customer Service Representative:. Work with customers in numerous ways such as email, telephone, in-person and at their place of business. Ability to work under pressure to output high volume, high-quali...
Sales Representative Entry Level - Work From Home
American Income Life is one the premier workplaces in North America, consistently being voted one of the best places to work, with Best Workplace awards in 2017, 2018 and 2019. The company provides its clients with value and unbeatable customer service with complete transparency and integrity. We ar...
Management Consulting - Work From Home
We are currently looking for service-minded individuals with good communication skills to fill several sales & customer service representative positions in your area. AIL is one the premier workplaces in North America, consistently being voted one of the best places to work, with Best Workplace awar...
Work from Home-Mortgage Protection Insurance Agents
Your level of success will be determined by several factors, including the amount of work you put in, your ability to successfully follow and implement our training and sales system and engage with our lead system, and the insurance needs of the customers in the geographic areas in which you choose ...
Forex / Cryptocurrency Trader - Work From Home
This is a remote/work from home position. As a contract business, traders will be their own boss, with the opportunity to work full-time or part-time from anywhere in the world with a high-speed internet connection. Operate from anywhere in the world with a high-speed internet connection. Ability to...
Application Support Analyst II - Work from home
Must possess the following○Excellent verbal and written communications skills and the ability to communicate with all levels of the organization from high level management to staff level teams○Extreme Responsiveness with ability to work under pressure in a crisis situation maintaining a clear sense ...
Account Specialist (Work from home)
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Remote position (Work from home). Previous experience in customer service or sales is a plus. We're seeking someone who is great with people, building relationships, and putting customers first...