The well appointed Salem Waterfront Hotel & Suites is nestled conveniently the heart of downtown Salem. Located right on the historic Pickering Wharf and within walking distance of Salem’s most popular attractions, the Salem Waterfront Hotel is the perfect base for your next getaway, and offers all the luxuries and exquisite service of a metropolitan hotel.
- Responsible for reconciling hotel paperwork, posting to guest accounts.
- Closing the day, greeting all guest in a pleasant, courteous and enthusiastic manner while registering guest information and settling guest accounts for the hotel.
- Manage phone activity including providing general knowledge to callers.
- Manage walk-in traffic.
- Register and assign rooms to guest.
- Resolve guest complaints within scope of authority; otherwise refer the matter to the management.
- Stock the front desk whit daily supplies.
- Verify all accounts posting and balance.
- Any additional duties as defined by the Front Desk Supervisor or Front Office Manager
Experience :
1 year of Oracle - OPERA (recommended)
1 year of Hotel Front Desk Experience (required)
Typical end time : Typical start time :
Typical start time :Night Auditor
We’re looking for a positive and professional Night Auditor to deliver an exceptional experience to every guest at our hotel. As an overnight staff member, you'll be the first and only contact many guests have during the late-night hours. This is an overnight position with little to no co-...
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Job SummaryThe Night Auditor is responsible for the preparation and disposition of all Night Audit work. Train any new Night Auditors as requested by management. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Complete the Night Audit checklist for computer ...
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We’re looking for a positive and professional Night Auditor to deliver an exceptional experience to every guest at our hotel. As an overnight staff member, you'll be the first and only contact many guests have during the late-night hours. This is an overnight position with little to no co-workers or...
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As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels.Our associates around the globe are passionate about serving our gu...