Host

Rafael - Upper East Side

New York, NY, US

$16-$18 an hour

Full-time

Rafael and Miriam Upper West Side are seeking a friendly and organized Restaurant Host to join our team. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for delivering outstanding customer service.

As a host, you will be the first point of contact for our guests and play a key role in ensuring their experience starts off on the right foot.

Key Responsibilities :

Greet and welcome guests in a warm and professional manner.
Manage reservations and walk-in guests using our reservation system.
Seat guests according to their preferences and table availability.
Answer phones and handle reservation inquiries and special requests.
Maintain an organized and clean host stand and waiting area.
Coordinate with servers and other staff to ensure smooth guest flow.
Address any guest concerns or issues promptly and professionally.
Assist with special events and other duties as needed.

Qualifications :

Previous experience in a customer service or hospitality role is preferred.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Ability to work in a fast-paced environment while maintaining a positive attitude.
Flexible availability, including weekends and evenings.

What We Offer :

Competitive hourly wage or salary based on experience.
Opportunities for growth and advancement within the company.
A supportive and friendly work environment.
Employee discounts on food and beverages.

21 days ago

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