Store Manager - South Park Mall

As the largest jewellery brand in the world, we give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves.

We are proud to be part of their stories and the most important moments in their lives.

Please read the following job description thoroughly to ensure you are the right fit for this role before applying.

Where original thinking is welcomed, and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion.

At Pandora, you can craft far more than just an incredible career.

About the Team :

The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will fully immerse yourself in our brand, culture, and product whilst taking immense pride in delivering exceptional customer experiences.

This role offers the exciting opportunity to spend quality time on the sales floor, engaging with customers and working alongside your team to drive sales.

As the Store Manager, you will coach and manage a team of Assistant Store Managers, Sales Leads, and Sales Associates.

Our Store Managers shine by :

• Daring to develop a store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
• Establishing a high-performance selling environment that creates moments and exceeds shopper expectations, delivering unforgettable experiences every time.
• Embracing the opportunities and soaring beyond commercial targets and KPI expectations, setting new records and achieving remarkable success.
• Building, coaching, and inspiring a team of talented Pandorians, fostering a sense of accountability for both yours and the overall store performance by providing real-time feedback and guidance to empower your team in achieving their KPI goals.
• In partnership with the Divisional Sales Manager and Human Resource Generalist, identifying and resolving any potential performance issues and policy violations.
• Utilizing your brilliance across your divisions of responsibility (talent, brand, operations, and fan experience), guaranteeing the timely implementation of visual merchandising directives, efficient operational processes, and continuous talent growth and development.

Craft your career with us if you have :

• At least 3-5 years of experience as a Store Manager in a high-performance selling environment.
• Strong written and verbal communication skills, with the ability to connect with people at all levels of the organization.
• Sharp business acumen and analytical thinking that delivers positive results.
• Experience in recruiting, retaining, and developing exceptional teams.
• Knowledge of Microsoft Office 365 Suite, KWI, POS systems, and applicant tracking systems.
• At least 18 years or older and can provide proof of identity and eligibility to work.
• A flexible work schedule that includes nights, weekends, and holidays.

We offer :

• A robust compensation package including base + bonuses, and a 401K plan.
• Extensive benefits including medical, dental, vision, short / long term disability, basic life and AD&D, anniversary gift cards, and product discounts.
• Learning and development programs, continuous feedback, LinkedIn learning, tuition reimbursement, and more.
• PTO Package including vacation, personal, sick, birthday, celebration days, and paid holidays.

About Pandora :

Pandora designs, manufactures, and markets hand-finished jewellery made from high-quality materials at affordable prices.

Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

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