Websphere Administrator

Job Description

Job Description

BCforward is currently seeking a highly motivated Websphere Administrator at Raleigh, NC.

Position Title : Websphere Administrator

Location : Raleigh, NC

Anticipated Start Date : 06 / 17 / 2024.

Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.

Expected Duration : 03+ Months Contract with Strong Possibility to Extension.

Job Type : FULL TIME (40 HRS WEEKLY) CONTRACT , ONSITE

Pay Range : $49 - $51

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.

g., benefits, paid time off, per diem, etc.).

Job Description :

Provide support for the middle-tier software infrastructure as needed for deployments, support, and troubleshooting; 24 hours per day, 7 days per week, 365 days a year.

Contracted resources will be required to work various shifts including weekend work as well as overnight on-call support in order to provide maximum availability of Middle Tier software to the Client.

Description :

Client requires the supplier to provide day-to-day full life cycle support for Middle-tier software, which includes installation, hosting design and service deployment, on-site and remote administration, user support, performance monitoring and tuning, and capacity planning.

The supplier will perform a technical leadership role in the planning, development, implementation, maintenance, documentation, and support of a large and complex distributed server environment.

Experience supporting middleware and packaged applications. Hands-on experience administering WebSphere Application Server ND with expertise in installation, support, analysis of logs, and performance tuning.

Excellent knowledge of supporting software on Linux. Strong understanding of networking and security concepts. Deep understanding of JDBC, JMS connection management within WebSphere, and DevSecOps.

Working knowledge of IBM MQ and / or other messaging technologies. Understanding of network standards, such as DHCP, DNS, SSL, TCP, UDP, IP, QoS, and ICMP.

Understanding of networking concepts, such as load balancing and routing. Ability to carry out basic network troubleshooting in a server runtime.

Comfortable with scripting languages to automate tasks, including Bash, Perl, and Python. Experience with provisioning tools, such as Chef, Puppet, and Ansible, is a plus.

Experience with Cloud technologies (IaaS or PaaS), Manhattan WMOS, and IBM Power hardware a plus.

• Minimum of 4 years experience in Middle Tier Administration.
• Typically performs all functional duties independently.
• Provide a support team available 24 hours a day, 7 days a week, 365 days a year, to manage all USPS middle-tier software infrastructure both on-premises and within the external cloud, across all required environments (DEV / SIT / CAT / PROD), from provisioning through day-to-day operational support and decommissioning.
• This includes but is not limited to, the management and support of all patching, certificate management, license management, regulatory compliance (PCI / SOX), automation, and general maintenance of supported servers.
• Manage work tasks via the ServiceNow application in accordance with the Change Management Service Level Agreements (SLAs).
• Maintain staff qualifications to support the Client’s implemented technologies : web and application servers, containers and container management, messaging technologies, cloud platform and services, automation tools, scripting languages, and monitoring tools.
• Current technologies in use are Apache Tomcat, WildFly, Oracle Fusion Middle Tier (OFM), IBM WebSphere, Apache HTTP, Kubernetes, Docker and other types of containers, IBM MQ, Kafka, Zookeeper, RedHat OpenShift, RedHat 3scale Ansible, Google Cloud Platform, Microsoft Azure, Linux shell scripting, Microsoft PowerShell, JYTHON, AppDynamics, Zabbix, SolarWinds, Neustar and Splunk.
• After implementing new technologies supported by Middle Tier Services, ensure staff are trained prior to 30 days of the go live date.
• Manage work tasks via the ServiceNow application in accordance with the Change Management Service Level Agreements (SLAs) as stated in the 2.

2.1 Change Management Service Level Acceptance Criteria section.

Operational tasks to support the Client environment. Including but not limited to :

• Work with the Program Manager, Project Managers, Engineering staff, Client Staff, and Vendors to manage projects, drive outcomes, and lead teams.
• Analyze and resolve complex hardware and software issues.
• Assist the Client’s development community with performing tests and implementing software, adds, and changes.
• Facilitate in backups and restores of data and application code.
• Escalate unusual or unexpected findings to the Client.
• Provide reports to users and managers of the status of systems as requested.
• Provide weekly status reports and maintain hours worked on projects.
• Create and maintain project plans as necessary and keep management notified of critical failures or potential missed milestones.
• Use change and case management procedures as required.
• Comply with the Change Management SLAs outlined in Change Management Service Level Acceptance Criteria.
• Provide an action plan for the resolution of any / all faults detected.
• Provide documentation of all solutions to problems and document all application guidelines and issues.
• Provide reports to Management to share solutions found.
• Provide and implement escalation processes and / or procedures.
• Follow the appropriate quality assurance program chosen by USPS Management.
• Provide on-site system or application support for deployment / installation as required.
• Interact with all USPS functional groups to accomplish objectives.
• Create and edit computer-based documentation and trouble ticket systems to document equipment configurations, track changes and problems, and compile performance data.
• Perform assistance, training, and information sharing to users and other administrators.
• Maintain leadership qualities and attitude in keeping with the standards of the USPS.

Education Requirements :

• A minimum of eight (8) to twelve (12) years’ relevant experience.
• A degree from an accredited College / University in the applicable field of services is required. If the individual’s degree is not in the applicable field, then four additional years of related experience is required.

Benefits :

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

Keywords :

Middle Tier Administration, middle-tier software infrastructure, deployments, support, and troubleshooting.

About BCforward :

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world.

Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years.

Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum.

As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information.

BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States.

The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position.

Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Company Description

About BCforward

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world.

Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years.

Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum.

As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information.

BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States.

The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position.

Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Company Description

About BCforward r nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world.

Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.

r nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years.

Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work. r nBCforward is an equal-opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

r nTo learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum.

As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information.

BCforward will only use this information to complete the recruitment process. r nThis posting is not an offer of employment.

All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position.

Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.