Dental Scheduling Coordinator

Schedule patient appointments for exams, cleanings, treatments, and follow-up visits.

• Manage the daily and weekly dental calendar to ensure optimal patient flow and availability of the dental team.
• Confirm patient appointments via phone, email, or text, and reschedule appointments as necessary.
• Ensure adequate time is allocated for each procedure based on the dentist’s or hygienist’s requirements.
• Patient Communication :

Answer patient calls, address inquiries, and provide information about available services.

• Communicate appointment reminders, cancellations, and any changes to patients.
• Assist in handling emergency appointment requests and urgent patient needs.
• Record Management :

Maintain patient records, updating personal information and insurance details as needed.

• Input appointment data into the practice management software and ensure it is accurate.
• Ensure that patient files are organized and easy to access by the dental team.
• Office Organization & Support :

Help manage office supplies and materials as necessary for the day-to-day operations.

• Work closely with the dental assistants, hygienists, and dentists to ensure smooth patient flow.
• Maintain a clean and organized reception area, ensuring a welcoming environment for patients.
• Problem Solving :

Address patient concerns, complaints, and scheduling conflicts in a professional and empathetic manner.

• Resolve issues relating to double bookings or cancellations, while maintaining a calm demeanor.
• Patient Check-in and Check-out :

Greet patients upon arrival and check them in for their scheduled appointments.

• Collect co-pays and payments, ensuring that patients are aware of any outstanding balances or charges

Skills : General Practice

Benefits : Medical

Compensation :

• $18-$22 / hour