HRM Technician

Job Description

Job Description

America's third oldest horse racing track, the Fair Grounds has been a New Orleans staple since 1852. We are a premiere entertainment venue presenting thoroughbred & exotic animal races, slots, video poker and simulcasting year-round.

Located in New Orleans, Fair Grounds operates a slot-machine gaming facility and 15 off-track betting parlors throughout southeast Louisiana.

If you are looking for a collaborative and entertainment driven working environment, then Fair Grounds may be the perfect fit for you! Apply now.

We are seeking a HRM (Historical Racing Machine) Technician to provide maintenance and repair at our OTB properties. Must be familiar with hand or power tools and mechanically inclined.

Electronics or electrical experience a plus. We are willing to train!

Essential Functions

• Travel using company vehicle throughout OTB network.
• Install, maintain, troubleshoot and repair gaming related equipment (HRM)
• Install, maintain, troubleshoot and repair computer network and related networking equipment.
• Have a good knowledge of the Windows Operating System and basic computer networking
• Ability to work extended hours based on operational needs and projects.
• Perform other duties as assigned.

Supervisory Responsibilities : No

Education and / or Experience : At least 1 year of experience preferable to repairing and maintaining HHR Machines. Knowledge of principles and processes for providing customer service.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Ability to read, analyze and interpret common documentation. Ability to respond to common inquiries or complaints from team members, regulatory agencies or members of the staff.

Ability to write and present information to management in a reasonable manner. Ability to perform normal mathematical computations in regards to the implementation of current duties.

Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of instructions and deal with several variables.

No experience necessary on the job training will be provided*

Licenses / Certificates : Must be 21 years or older. Must possess a valid driver’s license, and maintain a safe driving record.

Must be able to obtain a Video Poker Employee Permit from the Louisiana State Police and a Racing License from Louisiana State Racing Commission.

Physical Demands : The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work involves lifting, walking, talking, hearing, bending, stooping, climbing.

Must be able to lift and carry up to 50 pounds. Office / Casino environment; Subject to outdoor temperature; Exposed to smoke, bright lights and noise at times.

Will occasionally work in extreme heat or cold conditions. Will also occasionally work in confined space, such as attics.