Remote work in GreeceEquipmentprovided
Asa Customer Support Specialist your main responsibility will be tohandle calls from existing customers and solve any issues theymight have.
You will use your excellent communication andnegotiation skills to provide personalized solutions to thecustomers.
Abouttheproject :
Provideservices for an online marketplace that connects people looking torent out their homes with those seeking accommodations.
Founded in2008 and headquartered in San Francisco California It operatesglobally offering unique lodging options and travelexperiences.
KeyResponsibilities :
- Providefriendly and ef cient service to thecustomers
- Help the clients with doubtsquestions issues and lastminuterequests
- Receive calls from customers contactvia mail and chat is also possible
- Investigateidentify and escalate issues appropriately by prioritizing urgentand sensitivematters
Requirements :
- Fluentlevel of German language (C1)
- Communicativelevel of English language (B2)
- Be anywhere inGreece
- Excellent communication and negotiationskills
- Ability to work in a fastpacedenvironment
- Positive attitude and a teamplayer
Whatyou willgain :
- Salary : 1200Euros Gross x 14 months
- Performance Bonus of upto 10% of the base salary
- Monthly languagebonus : 50 gross per month
- 500 gross anniversarybonus
- 300 US$ voucher for the companys servicesevery 6 months
- Indefinitecontract
- Paid holidays at higher ratesaccording to Greek law
- Fully remote work systemfrom anywhere in Greece
- All of the workequipment will be sent to you
- Daily mealvoucher in Up Hellas Mastercard
- Private healthinsurance (Dental and Optical Careincluded)
- Mobilityprogram
- A challenging workingenvironment
- Employeeevents
- Free gym wellbeing activities and arooftop cinema with Acropolisviews
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