Banquet House Attendant

Situated between the energy of Downtown Chicago and the convenience of the nation’s busiest airport, Loews Chicago O’Hare Hotel is truly the best of both worlds.

Complete with rotating art gallery showcases by local artists, lux amenities and upscale accommodations - our property is truly an O’Hare Oasis.

To provide a consistent, well design meeting product which focuses on proper meeting table set-ups and proper set-up of various configuration;

Per clients instruction however they may evolve.

Essential Functions and Responsibilities

• Reviews Event Order and assignment sheet to determine function requirements
• Assure that all cleaning duties are completed (doors, door frames, walls, air walls and all assigned)
• Complete cleaning inspection for each meeting room and assigned area /
• Maintain cleanliness standards and excellent condition of equipment and surrounding work areas
• Communicate promptly to all guest request
• Assure that inventory are kept and report any lost to Supervisors / Managers
• Report any and all guest request changes to Banquet Manager / Conference Coordinators
• Assure that all equipment is kept in clean working condition
• Other duties as assigned

Supportive Functions and Responsibilities

• Promotes and applies teamwork skill at all times
• Notifies appropriate individual promptly and fully of problems and / or unusual matters of significance
• Is polite, friendly, and helpful to all guests, management and fellow employees
• Attends appropriate hotel meetings and training sessions
• Maintains cleanliness and excellent condition of equipment and work area
• Executes emergency procedures in accordance with hotel standards
• Complies with required safety regulations and procedures
• Complies with hotel standards, policies and rules
• Recycles whenever possible
• Remains current with hotel information and changes
• Complies with hotel uniform and grooming standards

Qualifications

• Exceptional guest service skills
• Ability to stand, stoop, bend and lift items weighing up to 100 pounds repetitively during entire shift
• Ability to push, pull or other wise move portable table / chair cart units from storage area to function rooms
• Ability to work flexible schedule to include weekends and holidays
• Ability to stand Long periods at a time

Education :

High School diploma or equivalent

Experience :

• One + years experience as Set Houseperson in a high volume, upscale Hotel.
28 days ago