Medical Front Desk Receptionist / Scheduling clerk

Job Description

Job Description

Job description

Medical Front Desk Receptionist / Scheduling Clerk

Qualifications :

• High School Graduate or GED required.
• Previous Medical Practice experience required.
• Experience with EHR system required, Athena preferred.
• Ability to communicate in English, both orally and in writing.
• Excellent interpersonal and customer service skills.
• Accurate computer data entry skills.
• Ability to organize and perform multiple tasks in a timely manner.
• Ability to work in a high-paced, multi-physician practice.
• Knowledge of medical terminology preferred.

Responsibilities :

This position requires candidates to have prior medical facility experience. The successful candidate will be cross-trained for coverage in the scheduling department and should be available to travel to satellite locations as needed.

Primary Responsibilities :

• Assist with / completing all Front Desk operations for efficient patient registration and check-out processes.
• Greet patients and confirm completion of all documentation before check-in.
• Collect and input valid identification and insurance information.
• Collect and post all payments made at the time of service.
• Check patients out, place charges in the patient's chart, and handle referrals according to the Provider's notes.
• Maintain / organize patient documents / files.
• Answer phones, schedule appointments, take messages.
• Reconcile time-of-service payments collected daily.
• Maintain confidentiality and use discretion when handling patient’s medical records and information.
• Perform miscellaneous job-related duties as assigned.
• Travel to other locations as needed for coverage.

General Job Functions :

• Demonstrate a working knowledge of check-in / out procedures.
• Maintain up-to-date knowledge and understanding of office protocols.
• Verbalize customer service skills to alleviate patient anxiety.
• Demonstrate a professional demeanor in communication with patients, providers, managers, and peers.
• Other job duties as required.

We are looking for a candidate with a pleasant personality, strong multitasking skills and commitment to providing excellent customer service in a medical setting.

If you meet the qualifications and are ready to contribute to a high-paced, multi-physician practice, we encourage you to apply.

Job Type : Full-time

Salary : $19.00 - $21.00 per hour

Expected hours : 40 per week

Benefits : Health, Dental, Vision and Life Insurance, Flexible spending account, Health savings account, Paid time off, 401(k).

Schedule : 8-hour shift, Monday to Friday

Schedule :

• 8 hour shift
• Monday to Friday

Experience :

• Front Desk Receptionist : 1 year (Preferred)
• Customer service in Healthcare environment : 1 year (Preferred)

Company Description

Privately owned medical practice specializing in Neurology,

Company Description

Privately owned medical practice specializing in Neurology,