Customer Care Representative
VirtualVocationsSan Buenaventura, California, United Statesjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Customer Care Representative.
Key Responsibilities
Respond to customer calls and emails with empathy and professionalism
Manage a high volume of inbound and outbound calls and support tickets efficiently
Guide customers through troubleshooting, website navigation, and product usage
Required Qualifications
1-3 years of experience in a customer care, support, or service role, preferably in the education or EdTech industry
Tech-savvy and comfortable working across multiple systems and platforms
Ability to manage multiple inquiries while remaining detail-oriented
Empathetic and patient with a natural ability to guide customers
Collaborative team player focused on providing a positive customer experience
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Customer Care Representative • San Buenaventura, California, United States
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