When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
Job Type : Regular
Regular
Scheduled Hours : Work Shift :
Work Shift :
Day (United States of America)Contributes to the Hospital’s mission by greeting customers in the food retail locations and ringing their transactions.
This customer service position will have an impact on patient, employee and visitor satisfaction by providing superior customer service and a friendly atmosphere as our customers procure their food, drink and a moment of relaxation.
Job Description : QUALIFICATIONS :
QUALIFICATIONS : Education
Education
Preferred : High School Diploma or .
Experience
Preferred : Food service, customer service or cash handling experience
Other Skills / Knowledge
Required :
For safety and quality reasons, must be able to read, write and communicate effectively in English with patients, visitors and fellow members of the hospital team.
Basic math skills
Ability to use a calculator
Able to work a flexible schedule
JOB FUNCTIONS :
Greets customers and answers their questions
Verifies cash and secures cash drawer at the register
Rings customer transactions
Counts cash at the end of shift and verifies cash bank
Complies with department standards for cash handling procedures
Stocks cafeteria condiment, food and beverage stations according to department standards
Anticipates and meets all customer service needs; takes appropriate steps to rectify any customer-or food-related issues
Operates dish room and cleans dining area
Maintains a clean work area and fulfills daily cleaning assignments to ensure compliance with high sanitation standards
Uses equipment to maximize its useful life.Responds to supply / equipment issues in a timely manner to ensure availability and optimal operations
Passes along customer feedback and suggestions to supervisor. Communicates observations about the operation that may result in improved efficiency or customer satisfaction.
FLSA Status : Non-Exempt
Non-Exempt
As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities.
Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment.
about this requirement.
More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives.
Your skill and compassion can make us even stronger.
Equal Opportunity Employer / Veterans / Disabled
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