Search jobs > Napa, CA > Part-time > Reservationist

Host-Reservationist: Part-Time Openings

The Culinary Institute of America
Napa, CA , US
Part-time

POSITION SUMMARY

The Host-Reservationist is quite often both the initial guest contact person, and the final guest contact person, and therefore must have the demonstrated ability to warmly and professionally greet all guests either via phone, email, or in person and to bid farewell to all guests with the goal of attaining the highest possible level of customer service.

ESSENTIAL RESPONSIBILITIES

  • Coordinate restaurant reservations and guest experiences in terms of greeting and seating, and bidding farewell to all restaurant patrons.
  • Prepare menus and wine lists for each service shift.
  • Confirm guest reservations.
  • Develop long-term guest relations, by tracking information on repeat guests (, favorite tables, special wines, requested servers, etc.)
  • Answer guest questions about restaurant based on a solid understanding of the Copia Restaurant food and beverage programs as well as the Culinary Institute’s objectives at this campus.
  • Any and all other duties as assigned.

REQUIRED QUALIFICATIONS

Education :

High school diploma or equivalent.

Experience :

Prior experience as a host(ess) or in a customer service role.

PREFERRED QUALIFICATIONS

  • Previous experience with Open Table reservations system.
  • Previous experience managing front door / restaurant entrance.

REQUIRED SKILLS

  • Demonstrated qualities of hospitality.
  • Strong teamwork and interpersonal skills; ability to be adaptable, dependable and handle multiple priorities simultaneously.
  • Demonstrated ability to show a high level of service responsiveness to customers.
  • Must display a high level of energy and self-motivation.
  • Highly organized, attentive to detail, accurate and efficient.
  • Able to work well within a team.
  • Punctual and dependable.

WORKING CONDITIONS

  • Ability to occasionally lift and carry 30 pounds.
  • Ability to stand and work for extended periods of time during customary service hours.
  • Must be available to work a flexible work schedule.
  • 30+ days ago
Related jobs
Promoted
Sonoma State University
Sonoma, California

This is a part time, temporary, non-exempt position. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Sonoma State University, as part of the CSU system, is a State of Ca...

The Culinary Institute of America
Napa, California

The Host-Reservationist is quite often both the initial guest contact person, and the final guest contact person, and therefore must have the demonstrated ability to warmly and professionally greet all guests either via phone, email, or in person and to bid farewell to all guests with the goal of at...

Promoted
Sonoma State University
Sonoma, California

The incumbent must possess good communication skills, both oral and written; the ability to learn and apply program information and instructions; solve problems; prioritize multiple work responsibilities; maintain confidentiality at all times; complete projects in a timely and effective manner with ...

The Culinary Institute of America
Napa, California

Minimum of six (6) months cooking experience or relevant work experience and currently enrolled in an accredited culinary education program at the time of hire. ...

Sonoma State University
Sonoma, California

The incumbent must possess good communication skills, both oral and written; the ability to learn and apply program information and instructions; solve problems; prioritize multiple work responsibilities; maintain confidentiality at all times; complete projects in a timely and effective manner with ...

The Culinary Institute of America
Napa, California

Ability to stand and work for extended periods of time during customary service hours. ...

The California State University
Sonoma, California

The incumbent must possess good communication skills, both oral and written; the ability to learn and apply program information and instructions; solve problems; prioritize multiple work responsibilities; maintain confidentiality at all times; complete projects in a timely and effective manner with ...

Accor
Sonoma, California

Interact with arriving / departing guests by maintaining a presence at the host stand. ...

The California State University
Sonoma, California

This is a part time, temporary, non-exempt position. The incumbent may also participate in maintaining records and solving work problems. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relev...

The California State University
Sonoma, California

This is a part time, temporary, non-exempt position. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Sonoma State University, as part of the CSU system, is a State of Ca...