Director Client Solutions

Client Solutions Director

The Client Solutions Director is responsible for strategic growth planning to include new business development, capacity planning, resource planning, and profitability. Represent the company and the principal during negotiation and execution of special project coverage in stores, including accurate billing, reporting, and analysis at project conclusion. Ensure superior project execution, prospect and lead generation on new project business opportunities, in addition to partnering with other internal teams to ensure superior category results.

Essential Functions of this Position :

• Build working relationships with clients, field management, and Impact Business Operations / CORE Grocery / Walmart to foster cooperation and teamwork on projects to ensure growth and profitability.
• Work with the principal to negotiate and define category requirements, expectations, goals, and objectives.
• Communicate category requirements, goals, and objectives to the Retail organization.
• Refine category framework and collateral to ensure consistency and clarity for the Retail organization.
• Coordinate the preparation and entry of each category plan into the necessary company's systems.
• Coordinate the preparation of accurate and timely billing statements for each project.
• Work with Retail Analysts to gather, analyze, and report category data.
• Communicate project results to clients.
• Develop project recaps for internal use in the CORE Business Operations knowledge base.
• Create opportunities for revenue enhancement by reviewing category data and recaps and coordinating the preparation of supporting documentation and presentation materials.
• Coordinate and partner with the work of Impact Business Operations Client Solutions Managers / CORE Grocery / Walmart and support staff.
• Assist in the design of the company's proprietary systems when required.
• Meeting the physical requirements listed below.
• Other duties as assigned.

Qualifications :

Minimum Education & Work Experience :

Knowledge, Skills & Abilities :

Physical Requirements :

About Us :

Acosta is a part of Acosta Group a collective of the industry's most trusted retail, marketing, and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey. Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers brands to thrive in the world of omnichannel shopping. Our sales and digital teams build lasting relationships, ensuring our client brands get the space they deserve in stores and outperform the competition online, while our merch reps make brands shine in retail locations across the world. But it's not just about what we do it's about who we are. With a team of over 20,000 associates, we're a community of forward-thinking, value-driven professionals committed to an unmatched level of trust and transparency in the industry. And, we understand the importance of work-life balance, which is why many of our field roles provide our associates with flexible scheduling options. Join us and be a part of a team that values growth and making a real impact for our clients, retail partners and their customers. Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request. Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting. By applying, you agree to our Privacy Policy and Terms and Conditions of Use.