Business Operations Technician

Business Operations Technician

Berkley Industrial Comp provides best in class workers' compensation insurance solutions to high hazard industries. BIN's mission is to provide an unparalleled customer experience within the high hazard workers' compensation market. BIN achieves its mission by focusing on the following core values :

• Integrity character without compromise
• Agility flexible and collaborative
• Expertise knowledge and skill
• Ingenuity solution and future focused
• Tenacity responsiveness with a high degree of determination

This role is critical to Berkley Industrial Comp's (BIN) pledge of providing exceptional customer service. The role requires individuals to develop a working knowledge of each BIN department and utilize strong communication skills when resolving questions from external customers. BIN's goal of creating a "one-stop-shop" service platform requires empowering the Business Operations Technicians to accurately support the organization's objectives through critical technical support.

Key functions include but are not limited to the following :

Bachelor's degree preferred

1-3 years' customer service experience preferred

Strong analytical skills

Excellent critical thinking skill set

Proficient with MS Office products (Word, Excel, Power BI)

Ability to adapt to unfamiliar situations

Demonstrate strong attention to detail and ability quickly

Positive "find a way" attitude to multi-task

Ability to work with a team with one unified goal

The company is an equal employment opportunity employer.

We do not accept any unsolicited resumes from external recruiting agencies or firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

Sponsorship not Offered for this Role