Shift Lead

Donatos Pizza
Englewood, OH, US
Full-time

Viking Group, Inc. is an Equal Opportunity / Affirmative Action Employer

We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status.

We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.

Disclaimer :

By checking "Submit" in your application, I certify that all the information provided in this application is true and accurate, and I am able to perform the essential functions of the job.

Requirements :

  • Must be able to perform the essential functions of this position safely while meeting productivity standards
  • Basic math and reading skills necessary
  • Able to stand and / or walk entire shift
  • Able to lift up to 50 pounds occasionally
  • Occasional bending and twisting

Duties & Responsibilities :

The Shift Lead is responsible for coordinating shift operations. This includes coaching associates on standards that will deliver the service and quality expected as outlined by Donatos Standards of Operations.

The position includes opening and closing the store and completing the paperwork required to coordinate the shift.

  • Interacts with and listens to customers attentively and enthusiastically.
  • Anticipates the needs of the customers at all access points and removes existing or potential service barriers.
  • Displays caring and empathy for customers and follows correct steps when resolving complaints.
  • Leads the team to deliver all elements of Donatos Service Behaviors.
  • Properly follows and trains Associates to execute Donatos standards and processes to understand their roles in fulfilling the Mission, Promise, and Values during the shift.
  • Ensures customers receive their orders accurately and within the quoted promise times.
  • Ensures shift execution (pre / post-shift checklists, game plans, and dough plans).
  • Provides a positive team environment, displaying enthusiasm and commitment by word and action.
  • Models and coaches Donatos performance standards during the shift.
  • Takes personal responsibility for coordinating Product Quality, Service, and Prosperity of the shift.
  • Coaches and controls food cost components of waste, prep, weights, portioning, and theft during shifts. (Use scale)
  • Opens and / or closes the restaurant with proper administrative procedures and completes assigned paperwork.
  • Demonstrates, trains, and follows operating norms, including but not limited to uniform policy, attendance, safety procedures, cleanliness during the shift.
  • Knows follows and educates Associates on all applicable labor and minor laws during the shift.
  • Trains and follows correct cash control procedures during the shift.
  • Properly executes and coaches Associates to follow Donatos and local Health Department food safety, personal hygiene standards, and sanitation requirements for the shift.
  • Effectively uses Donatos’ pre-shift and shift job aids and tools to ensure optimum product quality.
  • Uses Donatos process for dough and day dots to ensure the best quality.
  • Uses proper security and verification procedures when handling deposits and safe contents during shift.

Donatos is just as dedicated to our Associates as we are to our guests. After all, delivering the best food and service starts with attracting (and keeping) the very best team members.

Whether you’re looking for your first job or want to advance your career, you’ll love being part of a work environment that’s not just rewarding and fun, but supportive too.

We’re committed to hiring associates who we feel will be a great fit with the Donatos family and then empowering them to become leaders who bring out the full potential of everyone around them.

30+ days ago
Related jobs
Fiesta Holdings
Dayton, Ohio

Support the RGM by running great shifts in a self-sufficient manner. Ensure that all Team Members complete their Shift Excellence tasks for their assigned position(s). ...

Pizza hut
Kettering, Ohio

Pizza Hut Shift Leader - Do you want to shift your career into a higher gear? Your Opportunity, Your Future, Your Career, Great Pay and Benefits!. If you are ready to take the next step in your career, our Shift Leader position is the right one for you. The Shift Leader training program will develop...

FC INDUSTRIES INC
Dayton, Ohio

Coordinate with other shift leads and management to ensure seamless transition and communication across shifts. We are seeking a motivated and experienced Group Lead for our 2nd shift operations. Lead and supervise a team of machinists on the 2nd shift, ensuring efficient workflow and meeting produc...

Donatos Pizza
Troy, Ohio

The Shift Lead is responsible for coordinating shift operations. Ensures shift execution (pre/post-shift checklists, game plans, and dough plans). Effectively uses Donatos’ pre-shift and shift job aids and tools to ensure optimum product quality. Able to stand and/or walk entire shift. ...

Securitas
Vandalia, Ohio

The Shift Lead Security Officer position helps maintain a safe and secure environment for our clients by providing lead direction to Security Officers at assigned client sites on assigned shifts. The Shift Lead Security Officer maintains the security and safety of the client site by supporting and p...

Bluegrass Pizza dba Pizza Hut
Beavercreek, Ohio

Pizza Hut Shift Leader - Do you want to shift your career into a higher gear? Your Opportunity, Your Future, Your Career, Great Pay and Benefits! . If you are ready to take the next step in your career, our Shift Leader position is the right one for you. The Shift Leader training program will develo...

Marsden
Dayton, Ohio

Shift - Full Time - Lead Cleaner -DaytonAddress1600 Webster St, Dayton, OH 45404, USAJob Description. ...

Walgreens
Dayton, Ohio

...

Pratt Retail Specialties
Vandalia, Ohio

Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; conflict resolution; team building; coaching and leading employees to improve; addressing complaints and resolving problems; documentation; and setting ...

ServiceMaster Elite Janitorial Services
Moraine, Ohio

Supervisor responsibilities include organizing employee shifts, training and motivating team members. Assign shifts and make necessary adjustment in case of call off or no shows. ...