Director, Clinical Programs and Strategy

Position Summary

Directs the effectiveness of clinical programs with an emphasis on evidence-based tobacco cessation programs. Participates in the identification, development, implementation, evaluation and refinement of new and existing programs, products and services.

Responsible for developing and refining clinical program content, coach training and development, leading and monitoring the development and assessment of the program’s clinical quality assurance and quality improvement program, and directing research and evaluation initiatives including program outcomes.

The Clinical Director is part of the Health Initiatives’ Senior Management Team and helps design and support the strategic and tactical goals of the Department.

The Clinical Director serves as a subject-matter expert in tobacco cessation and other clinical programs representing National Jewish Health and Health Initiatives within the industry.

Essential Duties

Manages and develops an effective staff : providing effective communication, leadership, guidance and resources. Determines staff qualifications and competencies : recruits, interviews, selects, hires, trains, orients, mentors, evaluates, coaches, counsels, disciplines, and rewards.

Establishes and monitors staff safety and regulatory compliance.

• Serves as the Clinical Director for Health Initiatives : directs development and evaluation of clinical protocols and programs, program content, educational materials, provider and coach training, quality assurance and improvement, and outcomes reporting of clinical content in all delivery channels, including phone, digital and print.
• Serves as the subject-matter expert for tobacco cessation program and new clinical programs as developed, develops client and partner relationships by acting as subject-matter expert with stakeholders, conducts periodic and ongoing literature review for tobacco cessation and other clinical programs to determine evidence-based practices and quality indicators as a basis for content, program creation and refinement.

Leads, monitors, and collaborates with external partners or conducts independent research regarding program effectiveness and outcomes.

Provides subject matter expertise to shape and guide the identification, development and implementation of new products, programs and services.

Provides leadership to internal and external stakeholders. Reviews clinical landscape and determines clinical opportunities for product growth within the context of the department’s strengths and priorities.

• Directs training for coaches related to behavior change practices and subject matter areas. Provides ongoing support to staff regarding participant behavior change concerns.
• Develops client and partner relationships filling subject matter expert role with stakeholders. Represents National Jewish Health and Health Initiative programs in sales and marketing efforts at professional meetings, media requests, service industry boards and committees, and responds to client clinical questions.
• Partners with Health Initiatives’ Senior Management team to help design and support the strategic and tactical goals of the Department.

Other Duties

None

Competencies

• Accountability : Accepts full responsibility for self and contribution as a team member; displays honesty and truthfulness;
• confronts problems quickly; displays a strong commitment to organizational success and inspires others to commit to goals;

demonstrates a commitment to National Jewish Health.

Creativity and Innovation : Applies creative problem-solving skills to develop solutions to problems; recognizes and demonstrates the value in taking smart risks and learning from mistakes;

develops multiple alternatives and understands the feasibility of each; effectively shares and implements his / her ideas.

Generates innovative solutions in work situations; tries different and novel ways to deal with work problems and opportunities.

• Customer Focus : Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers’ and own organization’s needs.
• Decision Making : Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions;

using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.

• Initiative : Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.
• Impact and Influence : Using appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one’s own behavior to accommodate tasks, situations, and individuals involved.

Taking advantage of opportunities to make a difference and have an impact. When used well, the intended outcome of this competency is the creation of goodwill, trust, and respect while motivating people to want to follow you even when they don’t have to.

• Informing and Communicating : Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
• Talent Management for Leaders : Clearly establishes and communicates expectations and accountabilities; monitors and evaluates performance;

provides effective feedback and coaching; identifies development needs and helps employees address them to achieve optimal performance.

Supervisory or Managerial Responsibility

1-5 employees

Travel

Core Values

• Be available to work as scheduled and report to work on time.
• Be willing to accept supervision and work well with others.
• Be well groomed, appropriately for your role and wear ID Badge visibly.
• Be in compliance with all departmental and institutional policies, the Employee Handbook, Code of Conduct and completes NetLearning by due date annually.
• Fosters an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision and mission of the institution.
• Adheres to safe working practices and at all times follows all institutional and departmental safety policies and procedures.
• Wears appropriate PPE as outlined by the infection control policies and procedures.
• Demonstrates compliance with all state, federal and all other regulatory agency requirements.

Minimum Qualifications

• Education : PhD, PsyD with expertise in behavior change application and motivational intervention (MI) required.
• Work Experience : A minimum of five (5) years of recent and related clinical experience in delivering behavior change theory or application to individuals or groups.

Prior leadership and project and / or program management experience preferred.

Special Training, Certification or Licensure : None

Salary Range : $130,000 - $165,000

Benefits

At National Jewish Health, we recognize that our outstanding faculty and staff are the essence of our organization. For every aspect of health care, our employees are our greatest asset.

With that in mind, we have designed a valuable, comprehensive benefits package to meet the needs of our employees and their families.

• Medical Plans, Dental Plans and Vision Insurance
• Retirement Plan
• FSA and HSA
• Short and Long Term Disability
• Life Insurance and AD&D
• Voluntary Benefits, like Accident Insurance, Critical Care and Hospital Indemnity
• Paid Time Off Accruals
• Wellness Program
• Legal Plan
6 days ago