Help Desk Analyst

Job ID : SC-8344 (95691015)

Onsite / Local Help Desk Analyst (A+) with MS Windows, Printer / Hardware / Laptop / Network Support, Imaging, ITSM Ticketing, Asset Management, finance / legal / judicial / accounting experience

Location : Columbia, SC (STO)

Duration : 6 Months

Weekend Work Information : System Update Testing occurs occasionally on Saturdays / Sundays the resource may be required to help with testing 1-2 hours on varied weekends. The testing work is typically remote.

Required Skills

Minimum of two years of experience with the following :

• IT End User Support
• Microsoft Windows 10, 11
• Microsoft Office Suite
• Printer Support
• Hardware / Laptop Support
• PC Imaging / Building

Preferred Skills :

Description :

This is an IT operations and customer support position. IT customer support functions include MS Windows, MS Office, local and network printing, audio / visual connectivity in conference rooms, and office network wired and wireless connectivity. IT operations support functions include information security audit research, third party vendor coordination, asset management / inventory, imaging computers, contributing to the team's process / procedure documentation updates. Use of a ticketing system will be required to track all work. This is a junior-to-mid level technical support role that requires a high level of professionalism in a financial / banking work environment. Candidates should have a least one year of experience in an IT support role, preferably in person in a formal government or corpo

innoSoul, Inc. is an Information Technology company and offers technology solutions in various platforms to different business domains. More specifically, business solutions for Application Development, System integration, network or software installation support, Custom Web Development, Hosting solutions. Our value-added solutions leverage technology to enhance business performance, increase productivity and secure data.