PROGRAM COORDINATOR, PATIENT SCHEDULER, FULL-TIME DAYS

PROGRAM COORDINATOR, PATIENT SCHEDULER, FULL-TIME DAYS

A higher degree of healthcare.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored.

UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.

and join our mission to make life healthier for everyone in our community.

The UWMC ONCOLOGY CLINIC has an outstanding opportunity for a PROGRAM COORDINATOR (Full-Time, Day Shift) . The Program Coordinator uses knowledge of : hospital policies and procedures;

insurance coverage requirements, including pre-authorization, third-party payer, and reimbursement procedures; and CPT / E & M codes to coordinate all patient services.

RESPONSIBILITIES

• Coordinate care of the patients’ experience throughout their treatment plan, including processing new patient and outgoing referrals, and scheduling procedures and diagnostic tests.
• Maintain / manage provider templates, and assist in managing provider schedules
• Referral management
• Manage a high volume of phone calls, emails, faxes, and letter correspondence pertaining to patient and / or provider follow-up, continuity of care, and referral decisions.
• Coordinate transition from inpatient units to the outpatient clinics in order to achieve CMS quality benchmark for hospital readmit rate.
• Interface with UW Medicine Contact Center and maintain scheduling procedures consistent with clinic and patient access goals.
• Utilize system resources, including computerized information systems and staff from ancillary departments, and develop processes to meet the needs of the service and patients.

REQUIREMENT

High school graduation or equivalent AND two years of experience in the program specialty OR equivalent education / experience.

REQUIREMENTS : Bachelor's Degree in a medically related or public relations field AND Four years of experience as a Patient Services Specialist OR High School graduation or equivalent and four years experience as a Patient Services Specialist and a UW Supervisory Skill Certificate;

OR equivalent education / experience.

Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity.

Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.