Community Manager

Primary Responsibilities :

Operational Management : Oversee and administer day-to-day operations of the

apartment management business, ensuring efficient management and high resident

satisfaction.

Communication : Maintain regular, transparent communication

with community owners and other stakeholders to ensure alignment and

responsiveness to their needs.

Qualifications :

Education : Bachelor’s degree in Business Administration, Real Estate, or related

field preferred.

Experience : At least 3-5 years of experience in property management, with proven

success in managing multifamily residential properties.

Skills : Strong leadership, financial acumen, and organizational skills. Excellent

communication and interpersonal skills are essential. A valid driver’s license is

required.

Certifications : Property management certification is highly desirable or

commitment to professional development, aiming to obtain designations such as

CPM, PCAM, ARM, or AMS.

Technical Skills : Proficiency in property management software and Microsoft

Office Suite. Experience with financial software and tenant management systems is

preferred.

Duties and Responsibilities :

General :

• Ensure adherence to company policies and procedures.
• Understand and enforce lease agreements, community rules, and the legal

requirements as per State laws.

Provide exemplary customer service and maintain effective communication with

team members, residents, and property owners.

• Manage building systems and respond to after-hours emergencies.
• Prepare and submit regular reports to corporate and regional offices.
• Oversee office and maintenance staff, ensuring optimal performance and

compliance with standards.

Fiscal :

• Assist in the preparation of the annual budget and manage its daily implementation.
• Conduct financial management, record-keeping, and regular meetings with property

owners to discuss financial performance.

• Oversee leasing, rent collection, and the eviction process as necessary.
• Manage invoices, ensure timely payments, and oversee capital projects and property

improvements.

Physical :

Develop and manage specifications for all community services such as landscaping,

snow removal, and trash collection.

Conduct the bid process, evaluate proposals, and make recommendations to

property owners.

• Negotiate and manage community contracts with routine service providers.
• Conduct regular property inspections to ensure compliance with standards and

owner expectations.

Administration :

Maintain all property files, records, and correspondence in accordance with

company standards and legal requirements.

• Coordinate activities with community professionals like attorneys and engineers.
• Ensure adequate insurance coverage and manage renter communications

effectively.

Community Relations :

Keep the community informed about activities and updates using the property

management software.

Respond promptly to resident inquiries and provide necessary assistance or

direction.

Physical Requirements :

Capable of working extended hours, including evenings, weekends, and holidays as

necessary.

Able to perform physical activities such as lifting up to 25 lbs, climbing stairs, and

maneuvering in confined spaces.

Environmental Requirements :

Manage multiple tasks with frequent interruptions while maintaining effectiveness

under stress and in adversarial conditions.

Compensation :

$70,000 - $75,000 / annually

Competitive salary based on experience.

Comprehensive benefits package including health insurance, retirement plans, and

paid time off.

Disclaimer :

This job description is not exhaustive and may be adjusted according to business needs.

Management reserves the right to amend or assign other duties at any time.

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