JOB DESCRIPTION
PRIMARY RESPONSIBILITIES :
- Work closely with customer field representatives to effectively execute NOV Frac Plug operations.
- Facilitate onboarding of NOV Frac Plug Products across all basins in the United States.
- Provide field technical support to customers for NOV Frac Plug Products.
- Make routine field visits to refresh WL on handling, Make Up, and Running of NOV Frac Plug Products.
- Assist with development and implementation of new product offerings, i.e. gathering information, field implementation strategies, etc.
- Initiate incident investigations, report up in timely manner, and partake in devising a solution.
- Have the ability to assemble / disassemble, clean, inspect, rebuild, and inspect NOV WLAK per the applicable NOV Work Instructions.
- Report all Jobs through the NOV FMS software.
- Ensure reporting of any field or technical issues are conveyed to management and sales team.
- Be available for office visits with OPS as needed, accompany sales if needed for key visits and sit in on Engineering visits when discussing field reported on issues.
- When on location, observes the condition of all NOV equipment, and reports any deficiencies accordingly.
- Help to ensure housekeeping is kept to the highest standard every day.
- Maintains the highest level of professionalism and works with honesty and integrity, maintaining Customer Service.
- Any other duty, responsibility, or task assigned by manager.
EDUCATION & EXPERIENCE QUALIFICATIONS :
- High School Diploma or Equivalent
- Proficiency with basic hand tools.
- Wireline, Fishing, Coil or Completion Tools equivalent : 5 years (Required)
- Strong technical background working with downhole tools utilized in pump down operations, including wireline setting tools, frac plugs, and perforating guns.
- Available to work weekends and holidays as needed to support customer field operations.
- Self-motivated and detail oriented.
- Excellent problem solving, interpersonal communication, and operational management skills.
- Wireline or downhole experience is a must.
- Working knowledge of Windows OS, Microsoft Office, and FMS software.
- Forklift training.
- Bi-lingual preferred but not required.
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