Technical Sales Executive

Technical Sales Executive

The Technical Sales Executive is responsible for growing and maintaining sales revenue in their territory by sharing and transferring their biotech and / or pharmaceutical experience and related Micronova products and services with customers and potential customers.

This includes Micronova distributors as well as end user customers buying from Micronova distributors.

The Technical Sales Executive would participate in sales calls with the current Sales Team for North America, Europe, and Pacific Asia when technical expertise may be advantageous to the customer discussion.

The incumbent will contribute ideas and feedback to the Product Development and Marketing Teams with a customer focus.

Duties and Responsibilities :

• Consult with end users to provide solutions for new or existing cleaning applications featuring Micronova products or services.
• Transition knowledge from biotech or pharmaceutical experience to customers as needed.
• Help customers identify easier, faster, more ergonomic, and best practices regarding cleaning in controlled environments.
• Seek opportunities and relationships at new accounts.
• Maintain long-term relationships at existing accounts and establish new product opportunities within.
• Represent Micronova Inc. in the field through end user and distributor interaction.
• Provide product demonstrations and training.
• Request and identify new product ideas as necessary to meet customer needs.
• Attend distributor and end-user shows to promote Micronova products.
• Follow up with end users on samples, quotes, and training.
• Schedule meetings, virtual and / or in-person, with end users and / or distributor representatives to generate new opportunities.
• Complete Micronova Documents or Requests through ERP system :

Apply fast, check the full description by scrolling below to find out the full requirements for this role.

• Quotes
• Sample Requests
• Product Input Design Form (PID)
• Order Follow Up
• Provide Quality and technical data to customers as needed.
• Collaborate with Marketing for literature and website content.
• Bridge communication between office and end-user regarding customer questions, complaints, product information.
• Contribute to team effort by accomplishing related results as needed.
• Meet sales goals.
• Adhere to following the Quality Management System (QMS) in accordance with ISO 9001 standards.
• Show ownership to maintain an effective Quality Management System (QMS) in accordance with ISO 9001 standards.

Qualifications :

• Experience in a BioTech or Pharmaceutical Manufacturing Site
• Familiarity with Micronova products and their end-user markets
• Familiarity with Micronova distributors and corresponding product lines
• Strong written communication skills
• Independent worker with strong planning skills
• Problem-solving and troubleshooting skills
• Self-driven, results-oriented, positive can do outlook with a clear focus on deliverables
• Logical, structured thinker who critically assesses his / her performance
• Eager to meet challenges and quickly assimilate new concepts
• Team player who can build trusting relationships with customers, distributor representatives, and co-workers
• Able to communicate and motivate
• Strong organizational skills
• Understanding of production, manufacturing, or lab processes and techniques
• Knowledge of quality systems and standards
• Ability to communicate with management
• Informed understanding of the critical nature of the end-user market
• Ability to travel up to 50%

Preferred Qualifications :

• B.A. or equivalent educational experience
• Experience working in or around cleanrooms in Biotech or Pharmaceutical production
• Previous Sales or Customer Service Experience
• Experience as an end user or sales rep in the scientific market
• Proficient with Microsoft Office programs Excel, Powerpoint
• Insight of process improvement techniques

Reports to : Global Sales Manager

Global Sales Manager

Job Type & Details :

Experienced professional who knows how to apply their experience in biotech or pharmaceutical production to the introduction of products and services.

Put their knowledge into practice with in-depth understanding of the controlled environment market. Independently performs the full range of responsibilities within the function;

possesses broad job knowledge; analyzes problems / issues of diverse scope and determines solutions.

Full-time

Exempt

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