Inside Sales Representative

Ready to join us?

At OneSource, successful associates drive and promote our mindset of Adapt, Dare and Learn. You will be developed and empowered to make best-in-class business decisions and contribute to a customer-centric environment that delivers outstanding results.

What you will do :

• Strives to meet customer expectations with each interaction.
• Receives customer product orders by phone and email.
• Solicits sale of new or additional products by phone and email.
• Practices good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant telephone etiquette, and a general attitude as a representative of goodwill on behalf of the company.
• Liaison between the customer and OneSource departments, including credit purchasing, warehouse, outside sales, and management.
• Determines make, type, and quality of merchandise desired by being familiar with products sold in the department by use, vendor, location in warehouse, catalog and catalog number, other reference materials, and special selling points.
• Identifies and uses appropriate company and / or customer pricing systems.
• Describes or demonstrates product, using samples or catalog, and emphasizes salable features.
• Compiles lists of prospective customers for use as sales leads.
• Provides oral and written quotations or estimates of prices, terms, and delivery for standard, complex or non-standard merchandise.
• Prepares cash or charge sales tickets with required identification, necessary information for the customer, merchandise, price, and sales tax status for processing, shipment, and delivery of merchandise in a timely manner.

Follows up with any specific record-keeping requirements.

• Estimates date of delivery to customer, based on knowledge of own firm's delivery schedules.
• Purchases materials following approved purchasing procedures.
• Reviews complaints concerning billing or products sold, referring complaints to designated departments for investigation and resolution.
• Prepares correspondence and reports necessary for business transactions.
• Recognize when special pricing is required and provide competitive pricing.
• Follow up on all quotations to write the order or receive input for use in future quotations.
• Acquires, uses, and continuously develops personal technical knowledge of general and specialty merchandise items to assist customers and other company personnel.
• Other responsibilities may be assigned.

What you will bring :

• Associate’s degree (A. A.) and two to four years related experience and training; or equivalent combination of education and experience
• High school or equivalent diploma
• Ability to run and maintain projects.
• Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures.
• Ability to effectively present information and respond to questions from small groups of managers, clients, customers, and the public.
• Ability to perform math functions representative of the job such as; addition, subtraction, multiplication, and division in all units of measure, using whole numbers, common fractions, decimals, and metric scales;

computing rate, ratio, and percentages and to draw and interpret bar graphs; calculating figures and amounts such as discounts, interest, commissions, and proportions.

Physical Requirements and Work Environment :

• Required to sit, speak, hear, read, type, use close and distance vision (about 5-8 hours per shift).
• This position works in a normal office environment as well as a warehouse environment, with standard office equipment. Lighting and temperature are adequate and there are no hazardous or unpleasant conditions caused by noise, dust, etc.

while working in the office. The noise level in the warehouse environment is usually moderate and temperature can change based on the season.

Work is generally sedentary in nature but may require standing and walking for up to 15% of the time

Location : San Leandro, CA

Work hours : 8 : 00am 5 : 00pm

Salary Range :

This is a non-exempt position and pays between $27.21 $36.29 per hour.This salary range reflects figures based on the primary location, within California.

The actual range for the role may differ based on the location of the role.

About OneSource

OneSource, a Sonepar Company, is a leading electrical and industrial distributor with 20+ locations across California, Arizona, Hawaii, Baja California and Mexico.

We service the commercial, residential, utility, contractor and industrial markets. We are always focused on our customer’s needs, quality and the service we provide to strengthen our position as a leading supplier in our markets.

About Sonepar USA

Sonepar is an independent family-owned company with global market leadership in B-to-B distribution of electrical products, solutions and related services.

Sonepar entered the US in 1998 and continues to grow due to strategic acquisitions and organic growth. Today, Sonepar serves the market through a network of companies with over 400 locations nationwide.

For more information, visit .

Medical Plans (medical, dental, and vision), Long-term and Short-term Disability, Life Insurance, a robust 401K Plan, Paid Vacation, Paid Sick, Paid Personal, Paid Holidays, Flexible Spending Accounts (Health and Dependent Care), Employee Assistance Program, Employee Discounts, and opportunities for career progression.