A company is looking for a Contact Center Engineer / Consultant in Atlanta, GA.Key Responsibilities : Serve as SME for ACD training and supportEnsure reliability of telephony platforms and troubleshoot issuesAdminister ACD configuration, routing, and designRequired Qualifications : Experience with Nice InContact and CXOne engineeringKnowledge of ACD configuration and call routingExperience in migrating to a different ACD platformProficiency in analyzing SIP call flow and troubleshootingWillingness to participate in a 24 / 7 on-call rotation
Contact Center Manager
Job Title: Contact Center Manager. Develops and ensures member service and strategic Contact Center goals are met. Responsible for overall Contact Center performance to include efficient operations and superior member service levels. Leads, mentors, and develops a team of Contact Center staff. ...
Machine Learning Engineer, Delivery Matching
Machine Learning Engineer, Delivery Matching. ...
Sr. Reliability Engineer
Enabling the movement towards advanced chip design, KLA's Global Products Group (GPG), which is responsible for creating all of KLA's metrology and inspection products, is looking for the best and the brightest research scientist, software engineers, application development engineers, and senior pro...
AIML - Sr Software Data Infrastructure Engineer, Data and ML Innovation
We are seeking a passionate and experienced Sr Software Data Infrastructure Engineer to work on data processing for Siri and Search. We are looking for an Engineer who will work on building and implementing a robust data processing framework to streamline log data pipelines, using expertise in devic...
Sr. ASIC Verification Engineers
Electrical or Computer engineering (or similar field). ...
Sr. to Lead Front End Engineer - Consumer Health Platform
Lead Front End Engineer - Consumer Health Platform - up to $200k. The company has about 100 employees and 25 engineers, and is rapidly growing. Engineering for scalability, performance, and reliability. For Lead-level candidates) Leading engineers as well as projects. ...
Sr. Product Marketing Manager - Contact Center
Product Marketing Manager to focus on our Contact Center AI solutions to join our Product Marketing team at Zoom! This is a U. This role requires an individual with an understanding of Generative AI in the contact center space. Zoom AI Companion for Contact Center, Zoom AI Expert Assist and Zoom Vir...
Frontend Engineer, Ads Interface and Platform- Business Center
As Tiktok revenue keeps growing, so are the unique engineering and UX challenges, as an engineering team, we also dedicate ourselves to solving challenging but interesting problems in a more scalable and innovative way through advanced software architecture, engineering practice and cutting-edge alg...
Sr. Electrical Engineer, Facilities Engineering
Electrical Engineering skills needed to analyze the design and construction of industrial power systems including distribution at all levels from 120KV to 120VAC. Provide Electrical Project Engineer support to WD Project Managers during the design and construction of their assigned projects. Provide...
Sr Embedded Software Engineer, Amazon Devices - Connectivity SW
Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. As a Software Development Engineer - AMA/AIPC, you will engage with experienced cross-disciplinary staffs to conceive and design innovative consumer products. We are looking f...