Search jobs > Charlotte, NC > Now customer service

Now Hiring - Licensed Sales / Customer Service Representative

Wil Brooks StateFarm
Charlotte, NC, US
Full-time

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Sales / Customer Service Representative - State Farm Agent Team Member.

Active Property and Casualty license is required.

We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience.

If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities include but not limited to :

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

  • Salary plus / bonus
  • Paid time off (vacation and personal / sick days)
  • Valuable experience
  • Growth potential / Opportunity for advancement within my office

Requirements :

  • Property & Casualty license (required)
  • Life and Health license (required)
  • Must be able to complete State Farm training upon hire
  • Must be able to work office hours 8 : 30 a.m. to 5 : 00 p.m.
  • Bilingual language skills preferred
  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Able to learn computer functions
  • Pride in getting work done accurately and timely
  • Ability to work in a team environment
  • Ability to multi-task
  • Provide timely and thorough activity reports to agent
  • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education

If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

30+ days ago
Related jobs
Promoted
NASCAR
Concord, North Carolina

The Track Side Customer Service Representative is responsible for executing the delivery of the ultimate guest services experience to our customers at venues across the United States. Sales: includes interacting with customers, making recommendations for product sales, and promoting merchandise base...

Intuit - TurboTax
North Carolin, US
Remote

As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...

LakeCross Veterinary Hospital
Huntersville, North Carolina

The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital. Provides excellent customer servi...

Intuit - TurboTax
North Carolin, US
Remote

As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in thi...

Concentrix
USA, NC, Work, at, Home
Remote

Technical Support / Customer Service Representative. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. Technical Support / Customer Service Representative. Technical Support / Customer Service Representative....

Circle K
Matthews, North Carolina

Lead Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Lead Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high...

Intuit - TurboTax
North Carolin, US
Remote

As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...

Symmetry Financial - Clark Agency
Charlotte, North Carolina

Apply now to enjoy a rewarding and fulfilling career as a Life Insurance Sales Professional! Our agency seeks to make positive impacts in communities across the country by helping to protect families from financial turmoil. Are you passionate & perseverant? Do you desire more in life and want to...

Joshua Ross - State Farm Agent
Charlotte, North Carolina

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...

CorVel Corporation
Charlotte, North Carolina

The Customer Service Representative is responsible for addressing client and/or provider inquiries via email, fax, telephonic, or written correspondence ensuring adherence to contractual and state guidelines as well as client instructions. Customer service experience working in the Managed Care and ...