Customer Service Representative - TurboTax

Intuit - TurboTax
El Paso, Texas
$18 an hour
Full-time

Learn more about the Gig :

As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software.

Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions.

Well give you amazing continuous training support for everything.

Get paid $18+ per hour²

Receive $300 bonus for 5 days of training¹

5 days of training, 8hr / day with 1hr lunch break

Build your own schedule with flexible hours anytime between 8am EST and 10pm EST Monday to Sunday³

You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate.

Required Experience & Skills

To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following :

This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.

Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.

The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.

Tax Season 2024 has Officially Started

and runs until Tax Day, April 15th 2024

Complete your application and get pre-approved for training by March 20th

TurboTax is looking 2000+ people

No tax experience required

Get a $300 bonus for completing training

Mandatory Requirements

Learn more about the Mandatory Requirements needed to start working as a Small Business Self-Employment Group Representative for QuickBooks!

Must have a working :

Webcam & smartphone or tablet

Must feel comfortable with :

Lead Generation (the action or process of identifying and cultivating potential customers for a business products or services)

Must be strong in :

Microsoft Office 365 products (Word & Excel)

Must have :

1+ years of customer service or sales experience required

¹ To receive the $300.00 paid training bonus, if the following criteria are met : Must complete all 5 days of training, graduate, and complete 10 calls² Starting Pay $18.

00 gross per hour. You must work a minimum of 20 hours per week or 40 hours per cycle from Monday to Sunday, between 8AM and 10PM EST.

Fees apply ($2.00 per hour Marketplace Licensing Fee and $1.00 LiveXchange Service Fee).³ Build your own schedule from available hours of businessCopyright GigCX Marketplace 2024 . All rights reserved.

30+ days ago
Related jobs
Promoted
MAXIMUS
El Paso, Texas

Are you passionate about making a positive impact on people's lives? Do you have a knack for providing exceptional customer service? If so, then we have an opportunity for you! Maximus is currently seeking Customer Service Representatives (CSRs) to join our team. Provides customer service for ba...

Promoted
Penske Truck Leasing Co., L.P.
Tigua, Texas

Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. Why join Penske as a Customer Service Representative, you ask? It’s simple. Excellent customer service and communication skills. You will be...

Intuit - TurboTax
Texas, US
Remote

As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. Join TurboTax as a TurboTax Product Expert and be the friendly face....

Darren Featherstone -State Farm Agency
El Paso, Texas

Our Agency is seeking a qualified professional to join our amazing team for the role of Customer Services Representative. Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Use a customer-focused, needs-based review proc...

Intuit - TurboTax
Texas, US
Remote

As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic i...

MJJ & ROSE INSURANCE SERVICES
El Paso, Texas

Customer Services Representative to join our team,  the Customer Service Representative is responsible for providing quality customer service to internal and external customers daily via telephone, email, web service request, fax, or in-person communication. This position is responsible for ens...

Rustman Agency
Farmington Hills, TX, US

We are seeking passionate individuals to join us in providing top-notch coverage and exceptional service. Are you willing to work your tail off for a full year and hustle for a couple more? ➡ Are you willing to invest in yourself and your business? ➡ Are you able to work hard even when...

State Farm Insurance Amado Flores Agency
El Paso, Texas

Established State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Relations Representative. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. ...

HGS
El Paso, Texas

So, what does a day in life for a Customer Service Representative look like? •Communicate with customers through inbound calls, outbound calls and email channels•Identify customer needs through active listening, exercising emotional intelligence and asking follow up questions •Use the provided knowl...

Goar Endriss Walker CPA
El Paso, Texas

Understand and recommend the bestproducts/services to meet customer needs. Effectively communicate with both internal andexternal customers identifying their needs and resolving complexissues via telephone and electronic means. Navigatemultiple computer applications while assistingcustomers. Interac...