Community Outreach Representative

Description

MUST RESIDE IN TIDEWATER REGION OF VIRGINIA

• Tidewater Region includes : Chesapeake, Gloucester, Hampton, Isle of Wight, James City, Newport News, Norfolk, Poquoson, Portsmouth, Suffolk, Virginia Beach, Williamsburg, or Yorktown.
• Responsible for developing, facilitating, and implementing outreach activities, special events, programs, and presentations which support member education and health plan awareness within the Medicaid community.
• Responsible for developing and maintaining relationships with community contacts.
• Maintains marketing guideline compliance with the appropriate state’s laws and regulations.
• Develops, facilitates, and implements outreach activities, special events, programs, and presentations to increase awareness of the health plans presence in the community.
• Monitors and / or participates in the preparation and tear down for the event.
• Manages on-site event staffing and handles any problems or emergencies that may arise. Acts as contact for all sponsors and event providers.
• Assures proper documentation for membership and leader driven activities and events.
• Gives individual or group presentations to potential sponsors and members.
• May conduct new member orientations and lead generating events and activities.
• Provides recommendations and status updates to the department management team as required.
• Produces and maintains a community events calendar to assist the department with community and member awareness.
• Performs other duties as required.

Required Qualifications

• MUST RESIDE IN TIDEWATER REGION OF VIRGINIA (Tidewater Region includes : Chesapeake, Gloucester, Hampton, Isle of Wight, James City, Newport News, Norfolk, Poquoson, Portsmouth, Suffolk, Virginia Beach, Williamsburg, or Yorktown.)
• Ability to travel up to 80% within VA.
• 3-5 years customer service experience.
• 3-5 years of experience working with Medicaid populations
• 3-5 years of experience in public speaking
• Valid driver’s license in good standing and access to a reliable vehicle required.
• Proficiency with standard corporate software applications, including MS Word, Excel, Outlook and PowerPoint, as well as some special proprietary applications.
• Must be able to work a flexible schedule including weekends and off-shifts as required.
• Minimal overnight travel may be required.
• Ability to lift 30lbs

Preferred Qualifications

• Bi-lingual (Spanish)
• Bachelor's Degree Preferred
• Demonstrated written and verbal communication skills. Able to present information to various audiences.
• Excellent interpersonal and negotiating skills
• Ability to work independently and travel alone.

Education

High School diploma or GED

Pay Range

The typical pay range for this role is :

$19.52 - $40.90

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.

The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.

The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.

The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits.

CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.

As for time off, Company employees enjoy Paid Time Off ( PTO ) or vacation pay, as well as paid holidays throughout the calendar year.

Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.