Manager, Membership and Direct Marketing

Brooklyn Museum
Brooklyn, NY, United States
$69.4K a year
Full-time

Position : of Openings :

of Openings :

  • Coordinate efforts to acquire, engage, and retain members and donors through multiple channels, including direct mail, email, digital marketing, web copy, print collateral, and more by :
  • Working closely with the Director of Membership to establish strategic mailing and production calendars
  • Liaising with external vendors (consultants, list brokers, and mail houses) in the production of campaigns
  • Shepherding campaigns through design and content approval processes, often between many different stakeholders
  • Create and / or review copy related to Membership and Annual Fund initiatives to ensure alignment across channels and impact on constituents
  • Own and maintain the Development-wide communications calendar to ensure coordinated outreach efforts to various audiences
  • Partner with colleagues across the Museum to build a cohesive marketing and communications plan, ensuring that all efforts not only support member engagement and revenue generation but also reflect the Museum's fundraising strategy and current voice
  • Using the Tessitura CRM, create, maintain, and review membership mailing lists, utilizing segmentation strategies where appropriate to maximize engagement
  • Create weekly Membership fulfillment reports, and work with an offsite mail house on timely delivery of Membership materials
  • Conduct testing to further optimize messaging, timing, and formatting of campaigns
  • Analyze and report on campaign results and engagement trends to identify areas for continued growth and stewardship opportunity
  • Perform other duties as assigned

Qualifications

  • Bachelor's degree and / or at least three years of demonstrated experience in direct response marketing, project management, and / or digital fundraising in a museum or similar membership-based organization
  • Understanding of membership and philanthropy, as well as industry trends
  • Strong organizational skills, sharp attention to detail, and an appetite for problem solving
  • Excellent time management, capacity to handle multiple tasks, and ability to prioritize among competing deadlines
  • Diplomacy and enthusiasm when working with staff, volunteers, Museum Members, and the general public
  • Strong proficiency in Microsoft Office, especially Excel
  • Experience working with fundraising software, such as Tessitura, and marketing platforms
  • Highly proficient in written and verbal communications, with strong grammar, vocabulary, and composition skills, a plus

Reports to : Director of Membership

Position type : Full-time

Salary : $69,360

Union status : Union-UAW Local 2110

FLSA status : Exempt

Schedule : 35 hours per week, Monday-Friday, 9 am-5 pm. This position is subject to occasional overtime and weekend hours.

If you have questions about our online application system, get in touch with us at job.application.questions@brooklynmuseum.org .

Apply for this Position

16 hours ago
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