Job Description
Job Summary
Responsible for providing a wide range of value added complex technical analytics to support Pharmacy Service and other Pharmacy, Health and Wellness initiatives.
Provides operational recommendations based on those analytics. Responsible for collecting and analyzing performance data, and developing business performance reports and analysis that support key decision making.
Responsible for creating and maintaining databases and analytics websites to collect analyze and disseminate operational data.
Job Responsibilities
- Responsible for defining, designing, building, and preparing daily, weekly, monthly, user customizable, and adhoc operations reports and analysis on key operational metrics.
- Collaborates with management in defining broader pharmacy analytics strategy.
- Mentors / coaches / trains / provides assistance to other analysts within the department.
- Researches, analyzes and explains current and past activity, expected trends and potential effect of change. Presents and supports findings and recommendations to various management levels within the organization.
- Develops and reports on nonstandard metrics that require an in-depth knowledge of Walgreen pharmacy operations.
- Evaluates data collected and accurately identifies and interprets trends. Based on findings, prepares and communicates results and recommendations to various levels of senior management.
Ensures accuracy of all reported data by continually reviewing and analyzing current sources, processes, and systems functions.
Prepares graphs, spreadsheets, reports, and PowerPoint presentations as required.
Serves as a subject matter expert on pharmacy service performance metrics analysis, design, development, and the execution of queries, business reports and dashboards.
Uses statistical methodologies to describe and model behaviors, transaction volumes, and performance measures.
- Responsible for creating and maintaining databases, spreadsheets, and other tracking mechanisms. Continually reviews and analyzes data maintenance processes to enhance data integrity.
- Collaborates with pharmacy services teams and other internal departments to initiate / implement improvements and efficiencies related to analytics needs.
- Creates and maintains tools that will automate analytics, such as web-based reporting. Establishes reporting standards and criteria and maintains data and reporting integrity.
- Defines and develops requirements for reporting to all levels within the management structure, and methodology for calculations for metrics and / or analysis.