Assistant Vice President for Enrollment Strategy & Innovation

Posting Details

Position Information Job Title Assistant Vice President for Enrollment Strategy & Innovation Summary Reporting to the Vice President for Enrollment & Marketing, the Assistant Vice President for Enrollment Strategy & Innovation collaborates with cross-functional teams to identify and drive strategic initiatives that enhance the leadership position of the Enrollment & Marketing division, focusing on business model innovation, internal and external partnerships and accelerating the organization’s execution of its brand expansion strategy.

Through technology and strategic pragmatism, this position boldly and collaboratively addresses gaps and reduce points of friction in the prospective and incoming student experience to advance the Enrollment & Marketing division’s culture of innovation and quality. Duties and Responsibilities

Partner with leaders across the division and the University, particularly in the divisions of Academic Affairs and Student Experience and Campus Belonging (XB) where strategic, shared priorities intersect to determine effective, efficient, and student-centric systems, workflows, and processes that can be sustained and scaled through technology.

Examples include but are not limited to : Transfer student credit systems and procedures.Honors and Scholars programs applications, workflows, and selection processes.

Scholarship selection processes where external parties (ie : faculty, alumni, interview experiences) are involved.Stitching together the communication, procedures, and elements that form the experience of transitioning from deposited admit to retained first-year student.

Facilitating the backend management of the Carroll Connectors portal experience which enables a network of alumni volunteers to support the efforts of JCU’s National Recruitment Team.

Represent Enrollment in key retention efforts and coordination with Institutional Research on strategies related to brand expansion, rankings, and analyzing data to create sustained systems.

Evaluate, organize and systematize dual enrollment partnerships with key high schools.Work with International programs to develop and maintain systems for international application and onboarding procedures.

Liaise with XB and Academic Affairs on First-Year Experience programming.Onboard various campus offices to Slate’s Deliver module and other functions that power myJCU and advocate for their needs with the myJCU project team.

• Maintains open lines of communication and identifies synergies with academic colleges, schools, departments, the graduate school, and administrative departments to coordinate cross-campus support of efforts to meet enrollment and net tuition revenue goals.
• Organize and activate the key external influencer networks that support JCU’s recruitment efforts, including the Cristo Rey Network, CBOs, Transfer Counselors, and more.
• Develops, implements, and maintains articulation agreements with community colleges and business model innovations to accelerate the transfer of students from other universities to JCU.

This includes developing and nurturing systems for teachout when competitor institutions announce their closure.

• Takes a lead role on behalf of enrollment to advocate for and inform academic and student service policies that are aligned to enrollment priorities and strategy enablement.
• With the VP for Enrollment & Marketing, plans, initiates, and nurtures the Strategic Enrollment Management process and plans sprints and workshops to keep cross-functional teams moving forward to achieve strategic planning goals.
• Study and make recommendations on business model innovations and conduct market / competitor analysis to help inform new programs, policies, etc.
• Conduct and analyze the research needed to understand JCU’s market position, translating findings to cultivate a compelling and differentiated prospective student experience.
• Enhance support of strategies from key stakeholders through development of internal communication, briefs, proposals, presentations, etc.
• Manage the work of select vendors and strategic partners across the division.
• Work with the VP on oversight of the division’s budget and allocation to the right initiatives, reducing redundancy and making strategic cost cuts based on ROI analysis.
• Support the institution’s DEIB initiatives to grow JCU’s Mosaic program enrollment, including providing workflow, procedural, and technical vision for scaling initiatives to reach more students.
• Serves as a representative of the Division of Enrollment to campus colleagues, committees and to the larger community.
• Serves as a thought leader in college enrollment to accelerate the brand expansion of JCU.
• Other duties as assigned.

Required Qualifications

• Bachelor’s degree.
• Demonstrated ability to thrive in a leadership role in a demanding professional environment.
• Demonstrated ability to successfully navigate ambiguity and develop solutions.
• At least five years of previous experience in the college enrollment industry.
• Proficiency with Slate or a similar CRM, including query or workflow building.
• Demonstrated ability to analyze, interpret and communicate data.
• Ability to communicate effectively and maintain high professional standards.
• Ability to effectively represent the mission and vision of the University to the larger community.
• Well-developed skills in verbal and written communication.
• Ability to travel as needed (costs reimbursed in accordance with budget policies).
• Ability to work evening and weekend hours as assigned.
• An ability to develop and maintain positive relationships with internal and external constituents.
• Strong organizational and project management skills.
• Demonstrated evidence of exemplary customer service skills.
• Strong understanding of and commitment to diversity, equity, inclusion, and belonging and creating an inclusive campus environment.
• Interest in understanding and supporting John Carroll’s mission to inspire individuals to excel in learning, leadership, and service in the region and in the world.

Preferred Qualifications

Master’s Degree in a related field.

Normal Work Location, Hours and Conditions This position works in person from our campus in University Heights, Ohio. University core business hours are generally 8 : 30 am 5 : 00 pm.

However this position will require work to be performed outside of normal business hours based on department operations.

• Physical Requirements Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time;
• to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and / or pull light to moderate amounts of weight;
• to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard;

to travel to other office locations and to verbally communicate to exchange information. Hours Full Time FLSA Exempt (Salary) Compensation & Benefits Starting salary will be commensurate with qualifications.

This position offers a generous Total Rewards package that includes health and dental insurance options, paid vacation, personal, sick, and mission time, holidays, 403 (b) retirement plan, life insurance, and tuition remission benefits for you, your spouse, and children.

About John Carroll University John Carroll University is a private, coeducational, Jesuit Catholic university, founded in 1886, dedicated to developing people with the knowledge and character to lead and to serve.

The University is located in University Heights, Ohio, an attractive residential suburb 10 miles east of downtown Cleveland.

Academically, the University consists of the College of Arts and Sciences, the College of Health and the Boler College of Business, which include graduate programs.

The University offers more than 70 Academic Programs in the arts, social sciences, natural sciences, and business at the undergraduate level, and in select areas at the master’s level.

The University enrolls approximately 2,300 undergraduate students and 500 graduate students and has a student-to-faculty ratio of 13 : 1.

John Carroll University is one of 27 Jesuit universities in the United States and has been listed in U.S. News & World Report magazine’s top 10 rankings of Midwest regional universities for more than 30 consecutive years.