Dont wait, take the next step in your career today. Farmers Insurance -Jack Hurst Agency in MASSILLON, Ohio, is looking for a motivated and dynamic individual to join our team as a Full-Time Customer Service Representative.
If you have a passion for delivering excellent customer service and enjoy working in a proactive environment and building rapport with others, this is the role for you.
Are you an Experienced CSR? Incredible! You will benefit from continued training and education as well as career development and advancement opportunities.
Continue growing your knowledge with our mentorship and training. You will also have the opportunity for advancement and the option to transition into sales if desired.
Apply now to join our team and our commitment to customer satisfaction and success.
Benefits
Annual Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Work from Home
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Hands on Training
Tuition Reimbursement
Mon-Fri Schedule
Career Growth Opportunities
Evenings Off
Responsibilities
- Meet new business production goals and objectives as established.
- Develop insurance quotes, make sales presentations, and close sales.
- Develop ongoing networking relationships with Real Estate Agents, Mortgage Lenders, Title Companies, Auto Dealers, etc.
- Process customer policy change requests.
- Secure all Trailing Documents from customers.
- Complete Evidence of Insurance requests.
- Document each customer contact in eAgent.
- Treat each customer contact as a cross and up-sell opportunity including financial products.
- Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
Requirement
- A Property & Casualty insurance license is required.
- Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
- Possess an upbeat, positive and enthusiastic attitude.
- Be a great self-starter with a sense of urgency.
- Create relationships from a cold start.
- Be a fantastic presenter.
- Proficiency to multi-task, follow-thru and follow-up.
- Prior Sales Experience.
- Professional phone etiquette.
- Career minded vision.
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