Clinical Associate

WE ARE INSIGHT : WE ARE INSIGHT : At Insight Hospital and Medical Center Chicago, we believe there is a better way to provide quality healthcare while achieving health equity.

Our Chicago location looks forward to working closely with our neighbors and residents, to build a full-service community hospital in the Bronzeville area of Chicago;

creating a comprehensive plan to increase services and meet community needs. With a growing team that is dedicated to delivering world-class service to everyone we meet, it is our mission to deliver the most compassionate, loving, expert, and impactful care in the world to our patients.

Be a part of the Insight Chicago team that provides PATIENT CARE SECOND TO NONE! If you would like to be a part of our future team, please apply now! Position Overview : The Clinical Associate is a vital member of our healthcare team, performing a wide range of clinical and administrative tasks to support patient care and departmental efficiency.

This role requires a balance of clinical skills, administrative acumen, and a strong commitment to patient service. The Clinical Associate works under the supervision of physicians / providers, assisting in various clinical procedures and ensuring a smooth operational flow within the department.

Key Responsibilities :

• Coordinate daily patient calls, including pre / post procedure communications, transportation arrangements, and ensuring patient readiness and arrival.
• Manage and update schedules, including the coordination of procedures and transportation logistics.
• Facilitate communication and documentation flow, including faxing schedules, managing cancellations, and maintaining medical records.
• Assist in clinical procedures, including room preparation, patient preparation, and post-procedure care.
• Oversee laboratory operations, including specimen collection, lab orders, and processing.
• Maintain inventory levels of medical supplies and medications, ensuring all items are up-to-date and in compliance with health regulations.
• Provide instructional support to medical and X-ray students, promoting an educational environment.
• Participate in the intervention of radiology procedures, including patient preparation, assistance during procedures, and post-procedure care.
• Support imaging services, including MRI and X-ray, ensuring all equipment is operational and assisting as needed.
• Engage in quality improvement activities and continuing education to enhance professional growth and departmental service delivery.

Requirements :

• High school diploma or equivalent; Graduate of an accredited Medical Assistant program preferred.
• Certification by the AAMA, CPR certification, and adherence to confidentiality requirements.
• Experience in an ambulatory setting and with electronic patient information systems is preferred.
• Bilingual abilities in Spanish, Mandarin, or Cantonese are a plus.
• Excellent customer service, organizational, and communication skills.
• Proficiency in Microsoft Windows environment, including Word and Excel.
• Ability to multitask, prioritize effectively, and adapt to changing workflows.
• Commitment to working collaboratively within a multidisciplinary team.

Insight Employees are required to be vaccinated for COVID-19 as a condition of employment, subject to accommodation for medical or sincerely held religious beliefs.