Tier 1 IT Support Specialist
VirtualVocationsAlbuquerque, New Mexico, United Statesjob_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Tier 1 IT Support Specialist to provide first-line IT support for federal customers.
Key Responsibilities
Manage toll-free access for end users and handle incoming calls through IVR and ACD systems
Provide Tier 1 support for desktop applications and enterprise tools, resolving common technical issues
Coordinate incidents and service requests, escalating unresolved issues to higher-tier support as needed
Required Qualifications
Associate's degree in computer science, information systems, engineering, or related field, or one year of relevant IT experience
Proficient in managing multi-channel support (phone, email, tickets)
Experience using ServiceNow or comparable ITSM platforms for ticket and knowledge management
Ability to collaborate with Tier 2 / 3 teams and communicate escalation paths
Strong troubleshooting skills for hardware, software, and network issues
serp_jobs.job_alerts.create_a_job
It Support Specialist • Albuquerque, New Mexico, United States
Job_description.internal_linking.related_jobs
An established federal contractor is seeking an Information Technology Specialist to join a team of skilled professionals supporting Department of Defense (DoD) operations.In this role, you will wo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days A company is looking for a Support Specialist (HUBZone only).Key Responsibilities Perform internet research to support company operations Maintain and update business spreadsheets, documents, an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours 
Relocation Assistance Available.Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials.Compensation for this role is based on a number of factors, including but not ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
ABOUT Effective, secure communication in the cyber domain is essential to the everyday operations of military intelligence in America’s Navy.
Information Professionals who oversee the seamless opera...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
At CMiT, we do more than provide real-world solutions.We deliver transformative results.Through cutting-edge technology and process innovations, we are changing how federal and commercial clients w...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 A company is looking for a Remote Technical Customer Service Specialist.Key Responsibilities Identify customer needs and resolve issues related to SSL, servers, and relational databases Perform ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day A company is looking for a Technical Support Specialist to provide assistance and support in technical issues.Key Responsibilities Assist employees with technical requests and manage user experie...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
Our client, an American retailer that is home to four well-known brands, is hiring a Desktop Support Engineer to join their end-user support team in Albuquerque, NM.
This team is providing tier 2 su...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days A company is looking for an Intel Server Support Specialist to maintain and optimize its enterprise-scale Intel-based server infrastructure.
Key Responsibilities Manage ongoing operation and maint...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day 
DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ donation and we want professionals o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Do you genuinely enjoy making a difference in the lives of others? If you answered “.Customer Support Representatives, also known as Financial Customer Associates (FCA) in our Albuquerque sit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 A company is looking for a Senior Computer User Support Specialist.Key Responsibilities Process and manage trouble tickets to resolve user problems and document actions taken Provide technical s...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days A company is looking for an IT Support Contractor for a 6-month engagement.Key Responsibilities : Provide high-quality, responsive support via the helpdesk channel to resolve technical issues Han...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day 
Relocation Assistance Available.Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days A company is looking for a Service Desk professional to support enterprise users across the globe.Key Responsibilities : Serve as the first point of contact for inbound IT support via phone, email...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 A company is looking for an IT Support Manager to lead their technical support team and enhance customer satisfaction.Key Responsibilities Manage, mentor, and develop a team of IT support technic...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 A company is looking for an IT Specialist to support and enhance their technology infrastructure.Key Responsibilities Support and improve technology infrastructure and internal systems Ensure th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
Our client, an American retailer that is home to four well-known brands, is hiring a Desktop Support Engineer to join their end-user support team in Albuquerque, NM.
This team is providing tier 2 su...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
- serp_jobs.job_card.promoted
IT Specialist
Keenbee Talent SoluitionsAlbuquerque, NM, USserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
HUBZone Support Specialist
VirtualVocationsAlbuquerque, New Mexico, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
RN - OUTPATIENT
University of New Mexico - HospitalsTijeras, NM, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Information Technology Professional (IT Support)
NavyLos Lunas, NM, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Tier 1 Help Desk Technician
Crystal Management | CMITAlbuquerque, NM, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Remote Technical Support Specialist
VirtualVocationsAlbuquerque, New Mexico, United Statesserp_jobs.filters.remote
serp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Technical Support Specialist
VirtualVocationsAlbuquerque, New Mexico, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Technical Support Specialist (Albuquerque)
Motion RecruitmentAlbuquerque, NM, USserp_jobs.job_card.part_time
- serp_jobs.job_card.promoted
Intel Server Support Specialist
VirtualVocationsAlbuquerque, New Mexico, United Statesserp_jobs.job_card.full_time
IT Support Specialist
DCI Donor ServicesAlbuquerque, New Mexico, United States, 87102serp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Customer Support Representative - Albuquerque
Fidelity InvestmentsSandia Park, NM, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Senior Computer Support Specialist
VirtualVocationsAlbuquerque, New Mexico, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
IT Support Contractor
VirtualVocationsAlbuquerque, New Mexico, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
CT TECHNOLOGIST
University of New Mexico - HospitalsRio Rancho, NM, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
IT Service Desk Technician
VirtualVocationsAlbuquerque, New Mexico, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
IT Support Manager
VirtualVocationsAlbuquerque, New Mexico, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
IT Specialist
VirtualVocationsAlbuquerque, New Mexico, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Technical Support Specialist
Motion RecruitmentAlbuquerque, NM, USserp_jobs.job_card.full_time