This position is responsible for processing check-ins / outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction.
This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.
Patient Services Coordinator - Urogyn
Provides customer service to patients by relaying information about the Medical Center, reminding patients of appointments, and acts as a resource for patient inquiries related to Part A and or Part B fees. Under direct supervision, coordinates and schedules work of Patient Service Assistants. Worki...
HR Generalist II - Convention Center
The employee may be required to travel to conventions and meetings in the industry representing the Baltimore Convention Center and the City of Baltimore. Recommend personnel policies and procedures; provide information to employees on benefits and other policies and procedures of the City of Baltim...
IT Service Desk Analyst II - Full-time - Evenings
Staffs the IT Service Desk Call Center, ticket processing, routing and escalating non client technology related customer inquiries, service requests and incident reports. Under limited supervision and in accordance with IT service level agreements provides Tier 1 first level resolvable phone, email ...
Building Repairer I (NCS) - Baltimore Convention Center
A Building Repairer maintains and repairs the physical structures and utility systems of Convention Center. Work is performed in and outside of Convention Center where such conditions as the seasonal extremes of weather, cramped spaces and working at heights from ladders and scaffolding may be encou...
Guest Care Sales Specialist
Works with the management team to react to guest service issues, guest complaints, and/or business opportunities. Responsible for engaging guests, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and presenting needed services following the Monro s...
Maintenance Mechanic (NCS) - Baltimore Convention Center
This position is considered essential, Baltimore Convention Center. THIS IS A NON-CIVIL SERVICE POSITION. The mechanic is recognized as skilled and knowledgeable in the maintenance of facility systems and performs required services and maintenance to the building. This position is a non-supervisory ...
Guest Care Specialist
You are responsible for providing a superior Guest Care experience and assisting in driving sales of automotive repair services and tires. This position is expected to contribute the growth of the business through strong sales presentations to our guest and product and service knowledge. You must be...
Sr. Manager, Restaurants and Cafe - Baltimore Convention Center, Levy
Manager, Restaurants and Cafe - Baltimore Convention Center, Levy. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sp...
Ramp Agent ( On Call)-Baltimore/Washington International Thurgood Marshall Airport ( BWI)
We are committed to being a leading provider of commercial services within the aviation industry. We perform a wide range of airport support services globally on behalf of commercial airlines. As Our Ramp Agent you'll be responsible for loading and unloading baggage, cargo, and mail onto aircraft, a...
Mixologist | Springhill Suites Baltimore
The purpose of this position is to interact with the hotel guests and ensure they have a great experience at the bar or lounge. ...