This position is eligible for a $2000 sign on bonus The Cigna Group and its affiliates as well as current contracted employees are excluded from this bonus.
Are you ready to step into a position that combines your organizational skills, ability to multitask, and unrelenting drive to help others?
We’re looking for a Medical Assistant to join our fast-paced, customer-focused primary care / adult medicine / pediatric teams for Evernorth Care Group across the Phoenix Valley.
If you’ve always wanted to work in the outpatient healthcare setting and enjoy a friendly work environment, we’re sure you’ll love this position.
Work hours : Typically, Monday-Friday 745 a.m.- p.m.
Responsibilities :
- Ensure day-to-day operations run smoothly in the clinic, use your organizational skills to help manage the health care needs of our varied patent populations.
- Room patients and complete vital signs, enter data in patient charts, assist with in-office procedures, review medications and outreach to patients and providers for the purpose of continuing care.
- Accurately follow all policies and procedures, practice in alignment with the scope of your certification or licensure.
- Provide excellent and friendly customer service through all avenues of communication.
- Document your efforts of all the care and information provided to our patients.
- Return patient calls, complete referrals, chart prep and forms management.
- Help answer questions, concerns, and requests, either in person, through our electronic health record system and patient portal, or by phone.
- Partner with the clinicians, your peers and the patients to meet the needs of the practice.
- Appropriately manage ambiguity, recognize appropriate ways to deal with conflict management.
- Potentially cross train in the Front Office as well as the Laboratory (Phlebotomy)
- All other duties as assigned.
Minimum qualifications :
Graduate of approved MA program or graduate of an unapproved program with successful completion of certification examination;
graduate of a US Armed Forces medical services program or practicing medical assistant who completed supervision requirements prior to February 2, 2000 ( grandfather clause ).
- High school diploma or GED certificate
- Excellent customer skills, and care deeply about providing empathetic, quality care to customers
- Previous experience working in a healthcare environment
- Experience working with Microsoft Office and comfortable with data entry into our electronic health record system
- BLCS certification
Preferred qualifications :
- 1+ year experience in the outpatient setting
- Bilingual (English / Spanish) skills
- Front office / Phlebotomy experience preferred.
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