Location : Ridgecrest, CA Job Summary :
Supermicro's sales team is looking for a dynamic Sales Support Specialist person to assist our Sr. Sales team in managing customer orders.
The Sales Support Specialist position will also be a liaison across different functions, provide product information to clients, and other duties.
This position is responsible for sales account maintenance, provide technical and administrative product information to customers as well as daily sales order processing and data entry.
If you have a passion for sales and are looking for a great opportunity, Supermicro wants you on our team!
Essential Duties and Responsibilities :
The Essential Duties include but not limited to following areas :
The person will be responsible for sales account maintenance, provide technical and administrative product information, performs daily clerical and office maintenance tasks, such as typing correspondence, coordinating, data entry, quotations and process documents
Monitor inventory, follow up ETA with purchasers
Act as a liaison between sales, purchasing, production, procurement, and logistics departments
Provide assistance for intra-company project coordination between sales and non-sales departments
Enter, monitor, and communicate directly with clients regarding status of their orders, facilitating credit issues and negotiating returns
Develop superior customer service relationships with prospects
Produce daily reports for clients
Provide backup support for the supervisor and team members
Additional duties per supervisors request
Qualifications :
High School Diploma required, AA degree preferred
1-2 years tech industry experience preferred
Experience in data entry, scheduling production and tracking orders
Possesses strong professional communication skills including : phone, written / E-mail and presentation
Experience in customer service and dealing with clients directly, must have problem solving skills
Consistent track record of meeting or exceeding assigned jobs
Must possess strong computer skills with word and excel
Organizational skills a must
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