Fulfillment Operations Specialist

Fulfillment Operations Specialist

Farmers Business Network, Inc. (FBN) is a pioneering digital marketplace and farmer-to-farmer network dedicated to empowering family farmers globally while promoting sustainable agriculture. With over 117,000 members, FBN's Farmers First promise unites growers and ranchers in their quest to maximize profitability and increase food production. FBN leverages data, AI and direct-to-farm delivery to simplify the agricultural supply chain, boosting convenience and transparency, reducing farm input costs, enhancing access to financing and services, and providing personalized farm insights. Its Gradable joint-venture helps thousands of farmers adopt and earn rewards for regenerative practices while simplifying the access of regenerative products for the world's leading food companies and grain buyers.

This position is accountable for driving the expansion of our logistics capabilities both in our systems and processes. They are comfortable learning best practices, identifying gaps in the current state, developing an execution plan, and driving the change management and implementation of a new technology or process.

This individual will also physically support the Primary Fulfillment Center and remotely support logistics centers within their region. The primary function of this position will be to coordinate work flows starting at inbound, progressing throughout the warehouse, and finishing in outbound.

Responsibilities :

• Inbound / Outbound Planning : Create tools and use analytics to help bridge visibility gaps in inbound / outbound volume flows across the ship sites using SQL, Tableau, Excel, and / or Google Suite. Plan and confirm inbound and outbound appointments throughout the region with a strong understanding of our TMS and dock scheduling tools. Document and partner with external carriers and internal teams around discrepancies such as early or late arrivals to improve on time metrics.
• Daily Operations : Support regional and site level leadership with day of plans, escalations, and project tracking. Support daily cycle count support through virtual setup of counts in WMS each day. Track, verify, communicate, and escalate gaps between the established plans and actual execution per site. Identify "at risk" customer orders and escalate to impacted teams to mitigate risks including Transportation, Supply Chain Execution, and Customer Experience. Support and create WMS functionality for intercompany transfer orders (ICTO and TOs) to position product throughout the network.
• Continuous Improvement and Project Management : Lead and execute the documentation of current-state and future-state business process requirements including data flows, configurations, and reporting needs. Define, coordinate, project manage operational improvements across each geography balancing trade offs between time to implement and the sophistication of the solution (e.g., using MVPs). Develop exception reporting to highlight key risk areas and provide visibility on KPIs to the organization. Identify opportunities to increase automation, simplify, and standardize fulfillment processes.
• Team Contribution : Be a cross-functional team player, partnering with deployment, warehousing, customer experience, and transportation teams. Act as a thought leader, identifying opportunities to enhance supply chain operations through innovation and collaboration. Evening and weekend work, and / or additional hours as necessary during the spring agricultural peak season.

Minimum Qualifications :

Preferred Qualifications :

FBN is proud to be an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. FBN considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. FBN is also committed to providing reasonable accommodations to the known limitations for qualified applicants with disabilities and disabled veterans in our job application process.