Senior Field Service Engineer

Senior Field Service Engineer

6 month initial contract

Based onsite throughout Austin, Texas

Purview are current recruiting for a Senior field service engineer on an initial 6 month contract with potential extensions.

You will need to be based in Austin, Texas and happy to travel to various different sites in the area.

Roles description :

Lead a variety of projects for our customers; across data center, enterprise and retail

space ensuring all scope is completed and deliverables acquired on time

• Pull and terminate Cat6 / 6a and various fibre structured cabling systems
• Rack and stack network devices, decommission old devices and patch cables
• Deploy Fully Built Racks into Datacenters and other environments. Installing all cross

connect cabling as required.

• Install Wireless Access Points, terminate, test and dress cabling to a high standard.
• Work with local partners or internal field engineers on more complex projects
• Mentor / Train newer colleagues so that they can execute effectively on their own and

with other partners.

Act as trusted advisor onsite ensuring customer standards and SE&I standards are

maintained and exceeded.

Provide lessons learned after projects with a view to raising the quality of the team’s

execution.

Provide redline documentation updates to wider engineering team for review to ensure

documentation is up to date and accurate.

Provide accurate As-Built documentation after projects that require them to aid CAD

team in delivering final documentation to customer.

Maintain composure, always be willing to learn and accept and deliver constructive

feedback in a fast-paced environment.

Review upcoming assigned projects to ensure all provided scope and BOM meets the

project requirements.

Be hungry to expand your knowledge on core network technologies, including routing

and switching, WIFI, firewalls, compute, storage, AV, power and cabling.

• Be prepared to travel to customer sites regularly.
• Always maintain a high level of courtesy and professionalism with customers.

Skills / Experience required for the Opportunity

Minimum 5 years’ experience in the Field deploying infrastructure projects for large

enterprise customers for a VAR or SI.

• Cabling certification desirable - CNCI, BTEC, City & Guilds or BICSI
• Proficient in the use and understanding of copper and fibre testing equipment, including
• OTDR, fluke, network analyser and wire map
• Outstanding communication and organizational skills required.
• Self-disciplined, self-starter, professional who can successfully complete required scope

to an industry leading standard.

• Ability to read and interpret MOPs, Cable Run Lists, Patch Plans and schematics
• Excellent ability to interpret impact of network changes.
• Deep experience in the installation, maintenance, and troubleshooting infrastructure

components. Be adept at fault finding and troubleshooting in high pressure, mission

critical environments.

• Knowledge of how to read and analyze wireless survey results (Ekahau, Airmagnet,
• Hamina etc) & reports as well as how to correctly advise changes to resolve signal issues

and anomalies.

Demonstrated experience of logical configuration install firmware, push configurations,

make configuration changes and troubleshoot using CLI & GUI

• Strong customer facing skills.
• Strong practical skills.
• CCNA / CWNA or demonstratable knowledge preferred
2 days ago