DART Analyst (Operations) DART Program
The DART Ops Program is designed to fast-track high-potential individuals into leadership roles within a dealership. Combining hands-on experience and structured learning, participants will rotate through key dealership areas gaining the skills needed to drive improvement and become well-rounded leaders.
The rotations will provide hands-on experience in key dealership functions, including Variable, Service, and Back Office, allowing you to gain valuable insights and develop expertise across these essential areas of operations.
Responsibilities
Sales & Inventory :
- Assist with inventory management and ensure optimal stock levels.
- Support sales team with customer interactions and showroom organization.
Service Department :
Monitor service performance, customer satisfaction, and repair efficiency.Support technicians with parts inventory and service completion.Back Office :
Support financial reporting and budgeting.Ensure compliance with dealership policies and procedures.Earning Customers for Life :
Providing exception customer service.Assist in strategies to build long-term customer loyalty and retention.Cross Department Collaboration :
Work with teams across sales, service, and finance to improve operations.Structure :
Training : 3-4 monthsRotational Experience : Rotating through different departments within a dealership (Variable, Service, and Back Office)Skills and Qualifications
Bachelor's Degree in Automotive Management, Finance, Economics, Business, Statistics, Accounting, Marketing, Information Technology, or related field0-2 years of previous experience in a related roleMicrosoft Office Proficient with products such as Excel, Outlook, Word, and PowerPointOrganization creating and keeping easy to read files, allowing easy transition of projects and review backside data / calculationsComplex problem solving identifying problems and reviewing related information to develop and evaluate potential solutionsDetail oriented strong desire for accuracy is criticalCritical thinking Using logic and reasoning to identify conclusions or approaches to problemsCommunication Excellent written and verbal communicationCollaboration Avoiding and resolving conflicts that may arise when working with new team membersActive listening Giving full attention to what other people are saying and taking time to understand the points being madeTime management ability to prioritize workload and manage time spent on projectsCompetencies
Does the right thing, takes action and adapts to changeSelf-motivates, believes in accountability, focuses on results, makes plans and follows throughBelieves in humility, shares best practices, desires to keep learning, measures performance and adapts to improve resultsThrives on a team, stays positive, lives our valuesPhysical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
Up to 1 / 3 of time : standing, walking, lifting up to 25 poundsUp to 2 / 3 of time : sitting, kneeling, reaching, talking, hearingReasonable accommodations may be made to enable individuals to perform the essential functions.NOTE : This is not necessarily an exhaustive list of responsibilities, skills, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed.