Job Overview :
As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our customers look to when they need help with their vehicle.
You are the person that our customers see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our customers.
Service Advisors have the responsibility of taking our customer through the entire repair process, keeping them informed of the status of their vehicle and ensuring their satisfaction before they leave our facility.
Responsibilities include, but are not limited to :
- Greet every customer that enters our facility with hospitality and respect
- Present the best solution to properly repair our customer’s vehicle in a way that is easy for them to understand
- Manage the store’s workflow in an effective and efficient manner
- Consistently and effectively sell our services without jeopardizing honesty and integrity
- Maintain a positive attitude and team atmosphere at all times
- Communicate on the phone in a clear professional manner
- Build long-term relationships between the store, yourself and the customer
- Directs, coordinates, and participates in performing customer service activities
- Shuttle customers as needed in CBA branded vehicle
- Ensure that all repairs are performed to proper specifications.
- Work together as a team and assist other employees as needed.
- Other duties as assigned.
Qualifications
Qualifications :
- Current driver’s licenses
- Driving record acceptable to our current insurance carrier
- Proficiency in Windows based computer software and automotive store applications
- Experience in an Automotive Customer Service role or Automotive Service Write / Advisor / Sales role
Physical Requirements :
- Being dependable and reliable for a position that is scheduled for Monday Friday, 7am 6pm
- Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
- Occasionally lifting and carrying objects over 50 lbs.
- Keeping a brisk work pace in a high-volume environment
Sales & Service Advisor - Scottsdale - $48k-$85k
Listen to and thoroughly document customers concerns; inspect vehicle and refer to service history to accurately identify and verify customers service needs. Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requ...
Sales & Service Advisor - Scottsdale - $48k-$85k
Listen to and thoroughly document customers concerns; inspect vehicle and refer to service history to accurately identify and verify customers service needs. Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requ...
Sales & Service Advisor - Chandler - $48k-$85k
Listen to and thoroughly document customers concerns; inspect vehicle and refer to service history to accurately identify and verify customers service needs. Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requ...
Service Advisor/Writer
Hours may include, evenings, and weekendsAbility to multitask in a fast-paced environmentReliable and strong work ethicCommitment to superior customer serviceAbility to work independently as well as on a teamSelf-motivated and able to work under minimal supervisionAbility to use a computer and other...
PAG North Scottsdale - Customer Service Opportunities
Penske Automotive Group (PAG) is an industry leading transportation services company operating more than 350 automotive retail and service locations across the globe. Even if you've never worked in our industry, we have pathways to rewarding careers in Sales, Management, Customer Service, Automotive...
Automotive Service Advisor
Big O Tires and Service is growing! We are looking for experienced Service Advisors that want to grow with our company. We offer paid health benefits, monthly bonus opportunities, paid time off and sick time, paid training, a family oriented work environment, and a career path to be a manager if you...
Automotive Service Writer
Related keywords: service advisor, automotive, automotive service advisor, service writer. Related keywords: service advisor, automotive, automotive service advisor, service writer. We are currently searching for an Automotive Service Advisor for a HIGH VOLUME automotive shop to achieve POSITIVE SAL...
Automotive Technician / Mechanic | Up To $55HR* & Weekends Off | Phoenix Market
Automotive Technician / Mechanic | Up To $55HR* & Weekends Off | Phoenix Market. WEEKENDS OFF TO SPEND TIME WITH FAMILY. America's Number 1 Automotive Repair Franchise. Our small company culture is great and our mission is simple: to create an uncommonly great experience for customers in need of aut...
Automotive Service Advisor
The Automotive Service Advisor, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the service department of your store. Minimum of 2 years’ experience in a Service Advisor/Writer role. This wi...
Service Advisor
Larry H Miller Automotive Group is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. Do you have a passion for developing talent, providing exceptional guest experiences, and being an innovator in the aut...