Director of Supply Chain and S&OP

Job Title : Director of Supply Chain and S&OP

Reports to : Chief Operating Officer

Location : Denver, CO

Victrola, who we are.

Victrola employees are music-lovers, team players, and innovators with competitive spirits. We take pride in creating products that bring lifelong music memories into people’s homes.

We value relationships as much as our products. We are proud to continue to build upon our history while providing best-in-class products with current technology.

• We thrive in a fast-paced, hard-working environment, yet know when to relax and spin an album. We are what makes Victrola a great place to work. Victrola offers;
• A lean and transparent organization where everyone has an impact and creative input.
• Competitive pay with generous benefits package
• A unique and inclusive culture that encourages growth, allows for work-life balance, and provides support.
• Volunteer time-off to give back to your community.

The Role :

The Director of Supply Chain and S&OP is responsible for managing Victrola’s end to end Supply Chain and is a critical leader on the Operations team.

This position will lead the weekly and monthly S&OP processes and facilitate the cross-functional collaboration necessary to bring products to market and Create Lifelong Music Memories.

The Director of Supply Chain and S&OP is responsible for overseeing Victrola’s supply chain from Demand and Supply Planning to Inventory Management and Inbound / Outbound Transportation to Customer Support and Order Fulfillment.

The Director of Supply Chain & S&OP has multiple direct reports covering each functional area and manages the success of the company’s day-to-day and long-term operating models.

A successful leader in this role will be an excellent people manager, an accomplished problem solver with a focus on process improvement, and collaborative communicator to drive results with the Sales, Product, and Finance teams.

Duties / Responsibilities :

• Responsible for managing the end-to-end Sales and Operations Planning process (S&OP), including the primary functions of Demand Planning, Supply Planning, Procurement, Inbound Logistics, Inventory Management, Order Fulfillment, Outbound Transportation, and Wholesale Customer Support.
• Manage four direct reports, including the Transportation Manager, Commercial Operations Manager, Demand Planning Analyst and Supply Planning Analyst.
• Partner with Sales and commercial teams to create accurate Demand Plans.
• Execute monthly and weekly S&OP processes to ensure the right inventory is available at the right place at the right time.
• Create and maintain vendor relationships with factories, freight forwarders, carriers, and all critical vendors to support Victrola’s supply chain.
• Manage factory capacity, pricing, and forecasting.
• Maintain Sourcing Master and Master Data, including active Item Numbers, Primary / Secondary Factory, Price, MOQ, Lead Time, etc.
• Partner with Finance and Planning functions to maintain accurate accounting of inventory, open PO’s, and Victrola owned raw materials
• Monitoring all inbound shipments to ensure on time delivery.
• Alignment with product development, creative and compliance for new product production to ensure product meets all requirements and timelines.
• Manage and execute new customer onboarding projects for both US and International customers.
• Manage the domestic Order Fulfillment process, including Commercial Operations and processing of wholesale customer orders and the handoff with Denver DC.
• Oversee customer order routing and outbound transportation.
• Enhance the Customer Support function with improved processes, better tools and systems, and people development to better serve Victrola customers.
• Design and implement processes to improve Victrola’s supply chain.
• Other duties as assigned.

Skills / Abilities :

• Ability to develop and implement strategic plans to achieve organizational objectives.
• Ability to delegate tasks effectively to maximize team productivity.
• Ability to work collaboratively with cross-functional teams.
• Ability to motivate and inspire team members to achieve their best performance.
• Must possess strong organizational skills.
• Must possess strong time management skills to prioritize tasks and meet deadlines.
• Ability to multitask and handle multiple responsibilities simultaneously.
• Must possess excellent interpersonal and communication skills (written and verbal) for interacting with team members, customers, and other stakeholders.
• Must possess analytical skills to evaluate data and make informed decisions.
• Must possess strong attention to detail to ensure accuracy in all tasks.
• Must possess proficiency in using PCs including demonstrated proficiency in spreadsheets, word processing and Internet applications.
• Must possess proficiency in using ERP systems and other applications to improve efficiency and accuracy within Operations.
• Ability to prioritize conflicting needs, handle issues expeditiously, proactively, and follow-through on projects to successful completion, often with deadline pressures.
• Ability to manage and nurture long-term relationships with vendors and supply chain partners.

Education / Experience :

• Bachelor’s degree in business, supply chain or related field.
• Equivalent experience may be considered in lieu of degree.
• 7+ years’ experience in supply chain and operations.
• 3+ years’ experience in a supervisory role.
• Experience using SAP ECC or S4 strongly preferred.

Physical Demands / Working Conditions :

• Must be able to utilize standard office equipment such as a laptop, mouse, headset, printer, etc.
• Must be able to lift items weighing up to 10 pounds.
• Must be able to stand for 0-2 hours per day and sit 6-8 hours per day.
• This position rarely requires bending, stooping, climbing, kneeling, crouching, pushing, pulling and repetitive motions.
• This position is rarely exposed to hazards, temperature extremes and vibrations.
• This position works in a occasionally noisy environment depending on call volume throughout the day.

Disclaimer : The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

The employer retains the right to change or assign other duties to this position.