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Surge Team Customer Care Specialist

VirtualVocations
Baltimore, Maryland, United States
Full-time

A company is looking for a Surge Team Customer Care Specialist.Key Responsibilities : Answer incoming calls to assist individuals affected by natural disastersResearch information in databases to resolve customer issuesDemonstrate empathy and compassion to callers in needRequired Qualifications : Reside and legally able to work in the United StatesAvailability to respond within 1-2 hours of notificationHigh school diploma or equivalent (GED)Ability to handle detailed work with accuracy and speedMeet daily production standards and established goals

6 days ago
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