Operations Manager

Accountabilities

• Supervise and manage operations projects to ensure proper scheduling of staff and materials
• Manage staff in the areas of safety training, regulatory compliance, quality improvement, personnel activities, recordkeeping, transportation scheduling and compliance requirements
• Helps to develop and obtain new business from non-customers and assist ACT sales staff to maintain excellent relations with all existing customers.
• Mentor new drivers, including instruction on equipment use and written documentation needed
• Understand business costs and able to communicate appropriate costs to sales for new business opportunities and quote projects to clients.
• Assist staff members in meeting regulatory requirements of RCRA, DOT and OSHA, maintain compliance and documentation with all applicable state agencies
• Order and control non-office supply inventory
• Communicate with outside vendors and inter-company ACT personnel when additional transportation needs (i.e. Tanker use / Vac Truck use / roll-off work)
• Ensure fleet is serviced as required
• Manage the performance of employees in operations
• Assist operations staff in reducing cycle time at customer sites by developing, suggesting, and requesting staff input for ideas to improve services and decrease cost
• Interview potential candidates for operations positions
• Carry out disciplinary process for operations employees in a respectful, professional manner
• Assign operations priorities for all customer service tasks received directly from customers or ACT sales or operations staff
• Ensure safety and compliance policies are adhered to
• Maintain company operational standards and communicate them to employees
• Work with and motivate subordinates in a positive manner
• Proactively manage by anticipating and correcting potential issues before they occur
• Assist and support staff in developing, documenting, and following systems and procedures for preparing waste shipments, QA / QC maintaining customers’ hazardous waste storage areas and implementing TQM principles and methodologies
• Enlist ACT corporate resources as needed to ensure 100% customer satisfaction
• Schedule transportation and disposal for outgoing wastes as needed
• Maintain adequate levels of equipment for emergency response and ongoing projects
• Conduct facility-wide compliance audits including field audits, inspections of staging, accumulating and storage areas to ensure proper housekeeping procedures and compliance
• Search for proper vendor review and quotes for maintenance on building property as needed
• Perform other assignments as given by management

Knowledge Skills and Ability

• Familiarity with EPA, DOT, NRC and applicable state and local regulations
• Excellent interpersonal and communications skills (written and verbal)
• Profit and Loss management experience a plus
• Strong organizational skills and detail oriented
• Strong leadership skills
• Ability to respond quickly to a shifting reality and adjust initiatives and priorities accordingly
• Proficient in Microsoft Office products including Word, Excel, and Outlook
• Ability to lift 40 pounds
• Ability to pass a pre-employment background screen, physical and drug screen
• Health and Safety conscious

Education and Experience

• B.S. in Chemistry, Biology or Environmental Science highly preferred; equivalent industry experience may be considered
• More than 5 years’ prior experience in the hazardous materials / waste industry
• 40-hour OSHA training
• HM-181 training
• Chemist training course
• DOT training
• 8-hour OSHA refresher annually

Other Information

• ACTenviro is an Equal Opportunity Employer, including disability / vets
• This job description is a general description of essential job functions. It is not intended as an employment contract, nor is it intended to describe all duties of someone in this position would perform.

All employees of ACTenviro are expected to perform tasks assigned by ACTenviro management / supervisory personnel regardless of job title or routine job duties