Business Tax Associate - Work From Home - 3+ YrsExperience Required

Overview

At Intuit webelieve everyone should have the opportunity to prosper, which iswhy our mission is Powering Prosperity Around the World.

Being amission-driven company includes living our values everyday andnothing is more important to us than the success of our customers.

You will be working toward advancing our goalof Powering Prosperity Around the World by providing expertguidance, tax preparation, and explanations of tax and technicalterms to our customers.

You will also have the opportunity to shapethe direction of one our newest product offerings, TurboTax LiveBusiness, while working at the ranked company on Fortune's 100 BestCompanies to Work For.

If you are a highlymotivated individual with business tax preparation experience andexcellent communication skills, we need you to help our customerscomplete their taxes using Intuit TurboTax Business products.

The successful candidate will be responsiblefor managing complex business tax returns for Partnerships and SCorporations.

The ideal candidate will possess a strong knowledgeof federal and state tax laws and regulations for business andpersonal tax returns, as well as significant experience inpreparing and filing business and personal taxreturns.

What you'llbring

• Strong business tax preparation experienceand extensive knowledge of tax laws as evidenced by 3 or more yearsof recent experience preparing federal and state business taxreturns (1065 and / or 1120-S) for at least 20 clients / customers perseason for compensation, using commercial tax preparationsoftware.
• Minimum of 2 seasons of personal TaxPreparation experience, with a minimum of 30 tax returns per taxyear in a tax practice or retail setting for compensation, stronglypreferred
• Commit to a minimum schedule of atleast 20 hours / week (minimum 4 hour shift increments) throughoutthe tax season
• Bookkeeping experience withbooks to tax preparation is stronglypreferred.
• Experience preparing Business Taxreturns for service industry customers stronglypreferred.
• Must possess or be able to obtainany related state licenses, certificates, permits, orbonds.
• Must possess an active Preparer TaxIdentification Number (PTIN).
• Working knowledgeof Circular 230.
• Proficient with technology;solid knowledge of computer operations andsoftware.
• Strong customer service skills -ability to interact with customers through video and audio tools ina professional, friendly, and confidentmanner.
• Excellent verbal and writtencommunication skills
• Critical thinking, problemsolving, research skills, anddetermination.
• Ability to work in a fast-pacedenvironment with minimal supervision.
• Must have(or be willing to obtain) a dedicated hardwired internet connectionthat meets Intuit Security criteria and a quiet location in whichto work.
• Must reside in the UnitedStates.

For internal use : tst bizassoc

How you will lead

• Thisis a virtual, customer-facing role; you will be using our state ofthe art video communications software (Smartlook) to interact withcustomers.
• Help TurboTax Business customers whoare working on their tax returns or have delegated their taxreturns with :

o Taxadvice

o Full Service Business returnpreparation and signature

o Product / softwareinquires

o Tax calculations

o Filing tax extensions

• Create high qualitycustomer interactions and experiences that instill confidence usingdeep customer empathy, and your extensive knowledge and expertisein the field of business tax preparation and books to taxaccounting entries.
• Utilize and leveragegovernment websites, professional resources, and team expertise toseek out and deliver the right answer to the customer usingeveryday language.
• Apply defined practices,procedures, and company policies to troubleshoot and resolvecustomer tax advice and tax returnpreparation
• Document customerinteractions
• Work continuously toward meetingcompany key performance metrics and Big BetGoals.
• Participate in pilot testing, projects,and experience validations, asneeded.
7 days ago