Medical Records Technician

As our Medical Records Technician (Clerk), you’ll work SHIFT/SCHEDULE to collect confidential data related to patient medical charts, records, and documents. You’ll interact with patients, hospital staff, and 3rd party entities in person and over the phone throughout the day. There is quite a bit of walking involved, especially in bigger hospitals, where records need to be collected more than once a day. You will rely on your strong customer service skills, proactive communication style, and savvy computer skills to perform data entry, scanning, and indexing activities.

As an integral member of the hospital team, you will enjoy the vibrancy of the hospital setting, you’ll learn lots of new things, take on challenges, and have many opportunities to be heard. We are especially interested in your critical thinking skills and input on process improvement!

To thrive in this position, you’ll need to be confident with technology, accuracy, and communication, however you don’t need to have any previous hospital experience or knowledge in healthcare. Bring your previous office-related experience, strong customer service skills, and we’ll teach you everything you need to know. This a perfect starting point to launch your healthcare career. All applicants must also be up to date on all vaccinations (including COVID and annual flu shot), pass a drug test, and background check prior to hire.

Here’s what you can expect working in Health Information Management:

• Lots of face-to-face and phone communication with patients, co-workers, clinicians, and 3rd parties – sometimes telling people what they don’t want to hear
• Computer work where you’ll use multiple screens to perform data entry, create basic spreadsheets (using Excel), type letters (using Word), and create files to release information and convert Word to pdf documents (using Adobe)
• Accurately scan and index confidential files
• Rely on your ability to operate independently
• Performing record analysis; identifying, reporting, and monitoring patient records for completion.
• Notifying providers of incomplete records and following up until record completion is achieved.
• Using sound judgement in the release of patient information then documenting and ensuring the compliance of releasing such information.
• A team you can rely on. We care about your progress toward your career goals. This is just the first step in your long and rewarding healthcare career at R1 RCM Inc.

At R1, we believe in taking care of our Associates. We offer benefits effective day one of employment. There are multiple medical plans to choose from; dental and vision insurance is available. There is a myriad of additional selections ranging from FSAs to a 401(k) with a company match. R1 promotes internal growth and mobility to keep you challenged and engaged.

At R1 we are also committed to promoting diversity, equity, and inclusion. We are proud to be an equal opportunity employer. We do not discriminate based on age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sexual orientation, gender identity and/or expression, genetic information, marital status, status regarding public assistance, veteran status or any other characteristic protected by federal, state, or local law. We are committed to providing a workplace free of harassment.

If you need assistance or an accommodation to complete any part of the job application process, please contact us at 312-496-7709 or [email protected] for assistance.