Payment Support Specialist ( Fort Myers )
- Until Filled (EST)
- Fort Myers, FL, USA
- Hourly
- Full Time
Millennium Physician Group is seeking to hire a full-time Payment Support Specialist to join our team in Fort Myers, FL .
We are looking for a new team member who is positive, energetic, able to multi-task and supports our top initiative of ensuring an excellent patient experience!
Required : Must have Payment / Insurance Refunds experience
The Payment Support Specialist is responsible for providing effective and accurate resolution of complex posting issues as identified through the Practice Management System (PMS).
They are responsible for the in-depth research, validation of overpayments and unapplied funds and processing of both patient and carrier requested refunds as appropriate.
The Payment Support Specialist must research, troubleshoot, and ensure the accuracy of posted payments and rejections and provide relevant trending to the management team.
S / he responds to requests for additional information needed by the carrier in order to make a determination of payment.
Opens and balances daily payment batches when applicable, prepares daily reports and submits to appropriate areas. The Payment Support Specialist is responsible to communicate posting errors identified with the PM system and complete dashboard assignments.
S / he is responsible to process all incoming and outbound mail as well as complete assignments related to electronic deposits and refund processes.
This position earns competitive compensation plus a full benefits package including 401(k) with match and 3 weeks of PTO! We also offer opportunities for growth , as well as a great team atmosphere that empowers you to seek better ways to deliver service and take ownership of outcomes in providing quality service and support.
Required Knowledge and Experience
High School diploma and one year in healthcare-related field. Physician billing or medical practice experience preferred.
Education and Experience
High school diploma or GED; Min. 2 years Payment Posting and Refunds in a Medical setting or equivalent experience in banking related field
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