Director of HR and Operations

Job Description

Job Description

The Director of Human Resources and Operations creates and promotes a positive, multicultural work environment that supports consistency throughout the organization's training, operational methods, and technology needs.

The Director of HR and Operations plays a leading role in continually developing a culture that reflects a commitment to equity, diversity, and inclusion so employees experience a culture of belonging and can do their best work.

Position-Specific

• Oversees and provides support for human resources practices and policies, spanning the entire employee experience including recruitment, onboarding, learning and development, performance management and separation.
• Oversees all agency office functions including adequate leasing, reception, cleaning, maintenance, and equipment and supply inventory.
• Supports the confidential storage of agency case files.
• Consults with agency leaders and employees to resolve various employee-relations issues.
• In consultation with Chief Program Officer, develops, implements, and monitors effective staffing and training plans for each program.
• Develops, implements, and maintains a progressive employee benefits package and salary grading system.
• Oversees the implementation, utilization and maintenance of the information technology system.
• Works collaboratively with Chief Program Officer to develop and implement program policies and procedures.
• Demonstrates a working knowledge of DCFS policy and procedure, Medicaid Community Mental Health Services Rule 132, and Council on Accreditation Standards.
• Manages COA Accreditation process.
• Completes other duties as assigned by the Executive Director.

Executive

• As a member of the Executive leadership team, facilitate cross-departmental collaboration and strengthen internal communications with staff throughout the organization.
• Collaborates with Executive leadership team on strategic and financial planning.
• Maintains continuous line of communication with Executive Director and immediately informs leadership of critical issues.
• Staff liaison to Risk Management Committee of the Board.

Supervisory / Leadership

• Shares information with other agency leaders to promote an environment of consistency, support, and accountability.
• Utilizes agency clinical philosophy to inform all aspects of program activities.
• Responsible for the recruitment, screening, hiring, training and evaluation of Human Resource Manager, Office and IT Manager, Receptionist, and IT consultants.
• Provides and documents consistent supervision to direct reports.
• Gives ongoing feedback to coach and develop supervisees and ensures department goals are met.
• Reviews and approves supervisee's personnel-related documentation.
• Prepares for agency licensing / contract monitoring / grant compliance visits in accordance with funder requirements.
• Represents the agency at meetings, committees, and workgroups, as directed.

Our contract mandates background checks in the following areas : criminal, educational, employment, and motor vehicle.

Job Posted by ApplicantPro