Manager, Corporate Quality Assurance

Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

You manage technical and scientific professionals responsible for initiation and execution of programs. This is a leadership role in cross-functional teams and regularly interacts with RDQ and cross-functional senior management.

How you will contribute

You will be part of a regional corporate quality team that will deliver on the quality strategy and providing expertise to appropriate functions and locations.

You will ensure compliance with Mondelēz policies and procedures; and adherence to external regional and local food safety / regulatory requirements within the Mondelez manufacturing network.

In this role, you will develop and report quality KPIs, applying your understanding of the impact regional KPIs have on the global business.

• In addition, you will facilitate communities of practice on quality related topics; represent the quality function at commercial meetings to ensure projects meet design, food safety and quality policy requirements are met;
• identify quality enhancements and improvements across the supply chain; partner with technical groups such as food safety and sanitation to ensure program compliance and enhancement;

and manage plant investigations and root-cause analysis to protect Mondelēz’s interests and reputation.

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge :

• Relevant experience in operations, quality, and / or R&D. Strong manufacturing quality experience.
• Project management and managing multiple priorities.
• Understanding of the commercialization process, product / package development, food safety, sanitation, and ingredient functionality.
• Communication skills, coaching / training, and leading cross-functional teams.
• Statistical processes and problem-solving techniques.
• Experience working with manufacturing sites and suppliers to ensure compliance to Mondelēz International’s policies and procedures.
• Collaborating with customers to resolve quality related issues.
• Working with service-vendors to support the manufacturing facilities.

More about this role

What you need to know about this position :

What extra ingredients you will bring :

Key Responsibilities :

Ability to develop a strategy, drive the implementation, and lead complaint reductions and resolution of consumer complaints across multiple sites.

Responsible for the oversight of both brand and manufacturing facility consumer complaints to identify trends and ensure the proper improvement plans are identified and implemented.

• Ensure audit preparedness for internal Mondelez quality / food safety compliance and external audit compliance (GFSI standards - FSSC 22000).
• Assist with the building, reviewing, and monitoring of quality / food safety capital planning at the manufacturing site.
• Participate in project and technical risk assessments and develop mitigation plans. Quality lead for commercialization projects ensuring products meet design, food safety, and quality policy requirements.
• Ability to drive and improve quality standard work processes and tools for commercialization process.
• Facilitate Root Cause Analyses (RCAs) and lessons learned. Review and ensure the timely closure of corrective / preventive actions for consumer complaints, audits, risk assessment, etc.
• Develop, implement, monitor, and continuously improve quality and food safety programs.
• Provide leadership to drive quality programs with manufacturing and business partners in areas including : consumer inspired quality initiatives, compliance to specifications, statistical process controls, quality system management, integrated Lean Six Sigma, HACCP, and GMP’s.
• Work with plant quality managers to develop the manufacturing facility’s Quality departments and capabilities.
• Responsible for oversight of the weekly, and monthly key performance indicators (KPI).
• Oversee corporate quality team members to guide, coach, and develop them in their role and career.

Education / Certifications :

Bachelor’s degree in a relevant field; advanced degree preferred.

Job specific requirements :

• Proven experience in Quality Assurance in the manufacturing environment, preferably in the food industry.
• Minimum 10 years of related experience (operations, quality and / or R&D) with demonstrated technical and managerial ability.
• Minimum 3 years of people management.
• Experience in managing multiple locations and leading through influence.
• Strong leadership and communication skills, experience in project management and risk assessment.
• Knowledge of regulatory requirements, GFSI certifications, and quality standards.
• If you are a results-driven leader with a passion for quality management, apply now to be a key player in driving excellence within our organization.

Travel requirements :

50% or greater

Work schedule :

Within Country Relocation support available and for candidates voluntarily moving internationally some minimal support is offered through our Volunteer International Transfer Policy

Business Unit Summary

The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint.

Here, weproduce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way.

We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands including Oreo and Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products are close at hand for our consumers across the country.

Mondelēz Global LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law.

Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.

Job Type

RegularCorporate Quality AssuranceProduct Quality, Safety and Compliance